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Policy Expert : Car insurance reviews

View other Policy Expert products
4.82
Based on 5,025 reviews, last reviewed 3rd Nov 2025
No new 5 star reviews
in the past 90 days
100% decrease in 1 star reviews
in the past 90 days
See only 5 star reviews
89%
See only 4 star reviews
9%
See only 3 star reviews
1%
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0%
See only 1 star reviews
1%

Latest highest rating:

4

Setting up policy and getting renewal through very e... Setting up policy and getting renewal through very easy. Never had to claim and that will be the only useful review for an insurance company! Reviewed on: 7th September 2025
Scott's avatar
Scott

Latest lowest rating:

1

Terrible experience please stay away Terrible experience – please stay away! I had one of the worst experiences ever with this insurance company. My car broke down on the motorway while ... Read more Reviewed on: 3rd November 2025
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Iacob Irina
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About this product

Policy Expert car insurance comes in three levels of cover: Bronze, Silver and Gold.

Policy Expert car insurance has an uninsured driver promise with no excess to pay and protected no claims. There’s also a range of flexible add-ons and an online portal where you can manage your car insurance 24/7.

Policy Expert car insurance reviews help you find out what it’s really like to be a customer. If you’ve used Policy Expert before, you can also leave a review and share your experience.

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Policy Expert Car insurance reviews (5025)

Excellent customer service

5
Easy to speak to a customer service assistant, very helpful & knowledgeable I’m very happy & have now taken out house insurance with them ***** Reviewed on: 15th September 2022
Susan Mays 's avatar
Susan Mays

The perfect car insurance

5
The best quote, clear and well enough explained terms and conditions, easy online access to all documents, great pack of services. Thank you very much. Reviewed on: 15th September 2022
Plamen Botev's avatar
Plamen Botev

Very good & competed prices

4
No complaints very good prices & sorted my insurance out quickly Reviewed on: 15th September 2022
Glenn.hearman's avatar
Glenn.hearman

Great so far!

4
I’m a new customer and so far the experience has been easy and affordable Reviewed on: 15th September 2022
Katy Fuller's avatar
Katy Fuller

Excellent customer service

5
Fantastic company to deal with. Experienced a quick and easy settlement after a total write off accident. From first contact after the traumatic event, to settlement, every advisor spoken to was professional and the claim handler ensured my claim was settled in a timely manner. When I purchased a new vehicle I did not hesitate to re insurance with Policy Expert. Reviewed on: 15th September 2022
Pauline Hoyles's avatar
Pauline Hoyles

Easy and Straight forward

4
I have stayed with Policy expert for two years now. I have only had good experiences from all call takers. The attached breakdown service was easy to use, efficient and went out of their way to help me. The insurance is affordable and I like the website and app. Reviewed on: 15th September 2022
Kelly Tingey-Russell 's avatar
Kelly Tingey-Russell

Brilliant customer service

5
Whenever I have needed to contact policy expert I’ve had supportive , friendly staff who have advised and helped me with my enquires Reviewed on: 15th September 2022
helenagnew75@icloud.com's avatar
[email protected]

Great customer service

5
Policy expert team very helpful and friendly and deal with enquiries efficiently. Reviewed on: 15th September 2022
Lee Morgan's avatar
Lee Morgan

Car insurance

5
Very easy and communicate with any changes to the law. They were very clear with prices and what is included. Reviewed on: 15th September 2022
Rosie 's avatar
Rosie

Excellent

5
Very easy service and no problems Reviewed on: 15th September 2022
Michael 's avatar
Michael

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