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Policy Expert : Car insurance reviews

4.65
Based on 5,028 reviews, last reviewed 4th Aug 2026
No new 5 star reviews
in the past 90 days
300% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
89%
See only 4 star reviews
9%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
1%

Latest highest rating:

4

Setting up policy and getting renewal through very e... Setting up policy and getting renewal through very easy. Never had to claim and that will be the only useful review for an insurance company! Reviewed on: 7th September 2025
Scott's avatar
Scott

Latest lowest rating:

1

Cancels Your Annual Car Insurance And Keeps The Money Cheeky anyway to request additional documents AFTER you've already paid for annual car insurance (never happened with other car insurance companies), ... Read more Reviewed on: 4th August 2026
Ioana Pavel's avatar
Ioana Pavel

About this product

Policy Expert car insurance comes in three levels of cover: Bronze, Silver and Gold.

Policy Expert car insurance has an uninsured driver promise with no excess to pay and protected no claims. There’s also a range of flexible add-ons and an online portal where you can manage your car insurance 24/7.

Policy Expert car insurance reviews help you find out what it’s really like to be a customer. If you’ve used Policy Expert before, you can also leave a review and share your experience.

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Policy Expert Car insurance reviews (5028)

Top company

5
Very friendly and very competitive Reviewed on: 15th September 2022

Good service

5
Good service, good contact with online chat Reviewed on: 15th September 2022

Excellent experience

5
Easy and straightforward process which was completed very quickly Reviewed on: 15th September 2022

Excellent value

5
Easy to do, excellent value for the service, I even got a discount for staying 2nd Yr in a row with company which beat other quotes. Reviewed on: 15th September 2022

Good competitive price

5
Good communication and easy insurance set up. Competitive price with good customer service. Reviewed on: 15th September 2022

Excellent service

5
Excellent customer service. Easy to use website always there and great value for money. Reviewed on: 15th September 2022

Great price for car insurance

4
Not actually needed to make a claim (thankfully) and hope I never do but the website was easy to negotiate and I'm confident that I'll be able to speak to a real human if I ever need to make a claim. Reviewed on: 15th September 2022

Excellent.

5
Policy expert is a wonderful company with great deals and helpful staff and easy to deals with. Reviewed on: 15th September 2022

Easy peasey

4
Insurance is a boring and time consuming part of life and once a year it rolls around Using policy expert made it very easy and clear to use Showed me what I was getting and how much Might not of been the cheapest at the time the shear lack of fuss was a winner for me My time is worth more than money and policy expert saved me that Reviewed on: 15th September 2022

Painless and succinct.

5
It was easy, lets face it, any time spent on dull but essential things like insurance are an unfortunate adult by-product. Policy Expert helped alleviate the pain no end. Thank you. Reviewed on: 15th September 2022

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