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Policy Expert : Car insurance reviews

4.67
Based on 5,027 reviews, last reviewed 29th May 2026
No new 5 star reviews
in the past 90 days
200% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
89%
See only 4 star reviews
9%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
1%

Latest highest rating:

4

Setting up policy and getting renewal through very e... Setting up policy and getting renewal through very easy. Never had to claim and that will be the only useful review for an insurance company! Reviewed on: 7th September 2025
Scott's avatar
Scott

Latest lowest rating:

1

On price comparison site was one price, clicking on... On price comparison site was one price, clicking on buy now price jumped up 120 pounds, hows that happened, no joy from customer service but never exp... Read more Reviewed on: 29th May 2026
phillip f's avatar
phillip f

About this product

Policy Expert car insurance comes in three levels of cover: Bronze, Silver and Gold.

Policy Expert car insurance has an uninsured driver promise with no excess to pay and protected no claims. There’s also a range of flexible add-ons and an online portal where you can manage your car insurance 24/7.

Policy Expert car insurance reviews help you find out what it’s really like to be a customer. If you’ve used Policy Expert before, you can also leave a review and share your experience.

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Policy Expert Car insurance reviews (5027)

Good service

5
Good service, good contact with online chat Reviewed on: 15th September 2022

Excellent experience

5
Easy and straightforward process which was completed very quickly Reviewed on: 15th September 2022

Excellent value

5
Easy to do, excellent value for the service, I even got a discount for staying 2nd Yr in a row with company which beat other quotes. Reviewed on: 15th September 2022

Good competitive price

5
Good communication and easy insurance set up. Competitive price with good customer service. Reviewed on: 15th September 2022

Excellent service

5
Excellent customer service. Easy to use website always there and great value for money. Reviewed on: 15th September 2022

Great price for car insurance

4
Not actually needed to make a claim (thankfully) and hope I never do but the website was easy to negotiate and I'm confident that I'll be able to speak to a real human if I ever need to make a claim. Reviewed on: 15th September 2022

Excellent.

5
Policy expert is a wonderful company with great deals and helpful staff and easy to deals with. Reviewed on: 15th September 2022

Easy peasey

4
Insurance is a boring and time consuming part of life and once a year it rolls around Using policy expert made it very easy and clear to use Showed me what I was getting and how much Might not of been the cheapest at the time the shear lack of fuss was a winner for me My time is worth more than money and policy expert saved me that Reviewed on: 15th September 2022

Painless and succinct.

5
It was easy, lets face it, any time spent on dull but essential things like insurance are an unfortunate adult by-product. Policy Expert helped alleviate the pain no end. Thank you. Reviewed on: 15th September 2022

Best value

5
Extremely good value and automatic policy upgrade after first year, amazing service. Reviewed on: 15th September 2022

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