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Policy Expert : Car insurance reviews

4.82
Based on 5,025 reviews, last reviewed 3rd Nov 2025
No new 5 star reviews
in the past 90 days
100% decrease in 1 star reviews
in the past 90 days
See only 5 star reviews
89%
See only 4 star reviews
9%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
1%

Latest highest rating:

4

Setting up policy and getting renewal through very e... Setting up policy and getting renewal through very easy. Never had to claim and that will be the only useful review for an insurance company! Reviewed on: 7th September 2025
Scott's avatar
Scott

Latest lowest rating:

1

Terrible experience please stay away Terrible experience – please stay away! I had one of the worst experiences ever with this insurance company. My car broke down on the motorway while ... Read more Reviewed on: 3rd November 2025
Iacob Irina's avatar
Iacob Irina

About this product

Policy Expert car insurance comes in three levels of cover: Bronze, Silver and Gold.

Policy Expert car insurance has an uninsured driver promise with no excess to pay and protected no claims. There’s also a range of flexible add-ons and an online portal where you can manage your car insurance 24/7.

Policy Expert car insurance reviews help you find out what it’s really like to be a customer. If you’ve used Policy Expert before, you can also leave a review and share your experience.

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Policy Expert Car insurance reviews (5025)

Quality low insurance

5
Been with policy expert now for over one year even changed my wife’s car to them ,as got my renewal for this year that was same price as last year . Definitely recommend this company. Reviewed on: 15th September 2022

No problems taking out a car policy

4
First time taking out a policy so time will tell Reviewed on: 15th September 2022

2nd year with policy expert

5
2nd year with policy expert for my car insurance. Great UK call centre and helpful staff kept my custom for another year. Reviewed on: 15th September 2022

Amazeballs

5
I love them so much they gave me £1000! Reviewed on: 15th September 2022

Excellent Customer service

5
Renewal price better than any other company without asking. Reviewed on: 15th September 2022

Excellent communication and always ready to help

5
Great insurance I will certainly recommend Reviewed on: 15th September 2022

Fair price

4
Excellent customer service, staffs are good. And professional dealing with customer, polite Reviewed on: 15th September 2022

Fantastic

5
Very easy and straight forward good communication Reviewed on: 15th September 2022

Understanding staff

5
I am very happy with the customer service I have received from the staff Reviewed on: 15th September 2022

COMPETITIVE PRICE AND DECENT COVER

5
DOCUMENTS WERE ISSUED FAST AND TEXT WRITTEN VERY CLEARLY - SO EASY TO UNDERSTAND! Reviewed on: 15th September 2022

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