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Policy Expert : Car insurance reviews

Name: Car insurance
Rating: 4.67 (5027 reviews)

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4.67

Based on 5,027 reviews, last reviewed 29th May 2026

No new 5 star reviews

in the past 90 days

200% increase in 1 star reviews

in the past 90 days

89%

Latest highest rating:

4

Setting up policy and getting renewal through very e... Setting up policy and getting renewal through very easy. Never had to claim and that will be the only useful review for an insurance company! Reviewed on: 7th September 2025

Latest lowest rating:

1

On price comparison site was one price, clicking on... On price comparison site was one price, clicking on buy now price jumped up 120 pounds, hows that happened, no joy from customer service but never exp... Read more Reviewed on: 29th May 2026

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About this product

Policy Expert car insurance comes in three levels of cover: Bronze, Silver and Gold.

Policy Expert car insurance has an uninsured driver promise with no excess to pay and protected no claims. There’s also a range of flexible add-ons and an online portal where you can manage your car insurance 24/7.

Policy Expert car insurance reviews help you find out what it’s really like to be a customer. If you’ve used Policy Expert before, you can also leave a review and share your experience.

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Policy Expert Car insurance reviews (5027)

Understanding staff

I am very happy with the customer service I have received from the staff Reviewed on: 15th September 2022

COMPETITIVE PRICE AND DECENT COVER

DOCUMENTS WERE ISSUED FAST AND TEXT WRITTEN VERY CLEARLY - SO EASY TO UNDERSTAND! Reviewed on: 15th September 2022

Cheap and professional

Cheap and professional very easy to deal with. Changed my insurance to a different car part way through only cost me £17. Cheers Reviewed on: 15th September 2022

Quick, Easy

Was quick and easy to set-up and take out the policy, Most renewals got up but theirs was very competitive which was a first. Reviewed on: 15th September 2022

Service and price

Unbeatable service and price after looking on comparison site none where offering a better price for the cover that I shall receive .and this was a renew price as we all know we all get a renewal and 99% of the time it's much higher, mine went up but only by a few pound ,hope this can carry on .tripple 5 star rating for me Reviewed on: 15th September 2022

Great value

Great value and excellent customer service. Reviewed on: 15th September 2022

Easy

Easy to set up my car insurance , no hassles at all .would definitely recommend Reviewed on: 15th September 2022

Good Company

Had car insurance with them for 3 years. Good communication. Good price. Kosher. Don't email a load of junk. Does what it says on the tin. Reviewed on: 15th September 2022

Simple no hassle insurance

This was a genuinely pleasant experience, as far as getting insurance goes. Helpful staff, easy forms and no hassle. The quote was the best I found and had better extras available. I’ll certainly use again. Reviewed on: 15th September 2022

Quick, easy and cheap, but..

Super easy to get and accept a quote online. Great price, but some of the extras, such as breakdown cover has an excess charge - just be mindful. Also, make sure you’re sure before you commit, as they charge £40 to cancel, even if the policy hasn’t started. As long as you’re aware, go for it! Reviewed on: 15th September 2022

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