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Policy Expert : Car insurance reviews

4.82
Based on 5,025 reviews, last reviewed 3rd Nov 2025
No new 5 star reviews
in the past 90 days
100% decrease in 1 star reviews
in the past 90 days
See only 5 star reviews
89%
See only 4 star reviews
9%
See only 3 star reviews
1%
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0%
See only 1 star reviews
1%

Latest highest rating:

4

Setting up policy and getting renewal through very e... Setting up policy and getting renewal through very easy. Never had to claim and that will be the only useful review for an insurance company! Reviewed on: 7th September 2025
Scott's avatar
Scott

Latest lowest rating:

1

Terrible experience please stay away Terrible experience – please stay away! I had one of the worst experiences ever with this insurance company. My car broke down on the motorway while ... Read more Reviewed on: 3rd November 2025
Iacob Irina's avatar
Iacob Irina

About this product

Policy Expert car insurance comes in three levels of cover: Bronze, Silver and Gold.

Policy Expert car insurance has an uninsured driver promise with no excess to pay and protected no claims. There’s also a range of flexible add-ons and an online portal where you can manage your car insurance 24/7.

Policy Expert car insurance reviews help you find out what it’s really like to be a customer. If you’ve used Policy Expert before, you can also leave a review and share your experience.

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Policy Expert Car insurance reviews (5025)

Cheap and professional

5
Cheap and professional very easy to deal with. Changed my insurance to a different car part way through only cost me £17. Cheers Reviewed on: 15th September 2022

Quick, Easy

5
Was quick and easy to set-up and take out the policy, Most renewals got up but theirs was very competitive which was a first. Reviewed on: 15th September 2022

Service and price

5
Unbeatable service and price after looking on comparison site none where offering a better price for the cover that I shall receive .and this was a renew price as we all know we all get a renewal and 99% of the time it's much higher, mine went up but only by a few pound ,hope this can carry on .tripple 5 star rating for me Reviewed on: 15th September 2022

Great value

5
Great value and excellent customer service. Reviewed on: 15th September 2022

Easy

5
Easy to set up my car insurance , no hassles at all .would definitely recommend Reviewed on: 15th September 2022

Good Company

5
Had car insurance with them for 3 years. Good communication. Good price. Kosher. Don't email a load of junk. Does what it says on the tin. Reviewed on: 15th September 2022

Simple no hassle insurance

4
This was a genuinely pleasant experience, as far as getting insurance goes. Helpful staff, easy forms and no hassle. The quote was the best I found and had better extras available. I’ll certainly use again. Reviewed on: 15th September 2022

Quick, easy and cheap, but..

4
Super easy to get and accept a quote online. Great price, but some of the extras, such as breakdown cover has an excess charge - just be mindful. Also, make sure you’re sure before you commit, as they charge £40 to cancel, even if the policy hasn’t started. As long as you’re aware, go for it! Reviewed on: 15th September 2022

Great!

5
Im a new customer of policy expert & everything has been great! Nice & easy. Good communication. Glad I switched! Reviewed on: 15th September 2022

Great service

5
Quick and easy to join, communication fantastic, great service Reviewed on: 15th September 2022

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