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Policy Expert : Car insurance reviews

4.67
Based on 5,027 reviews, last reviewed 29th May 2026
No new 5 star reviews
in the past 90 days
200% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
89%
See only 4 star reviews
9%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
1%

Latest highest rating:

4

Setting up policy and getting renewal through very e... Setting up policy and getting renewal through very easy. Never had to claim and that will be the only useful review for an insurance company! Reviewed on: 7th September 2025
Scott's avatar
Scott

Latest lowest rating:

1

On price comparison site was one price, clicking on... On price comparison site was one price, clicking on buy now price jumped up 120 pounds, hows that happened, no joy from customer service but never exp... Read more Reviewed on: 29th May 2026
phillip f's avatar
phillip f

About this product

Policy Expert car insurance comes in three levels of cover: Bronze, Silver and Gold.

Policy Expert car insurance has an uninsured driver promise with no excess to pay and protected no claims. There’s also a range of flexible add-ons and an online portal where you can manage your car insurance 24/7.

Policy Expert car insurance reviews help you find out what it’s really like to be a customer. If you’ve used Policy Expert before, you can also leave a review and share your experience.

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Policy Expert Car insurance reviews (5027)

Great!

5
Im a new customer of policy expert & everything has been great! Nice & easy. Good communication. Glad I switched! Reviewed on: 15th September 2022

Great service

5
Quick and easy to join, communication fantastic, great service Reviewed on: 15th September 2022

Good value

4
Have been with policy expert for 2 years and very happy with them and the value for money Reviewed on: 15th September 2022

Great customer service

5
Everyone I need to contact my insurance company they are always easy to get hold of and always quick and friendly. Great price and really value their customers Reviewed on: 15th September 2022

Uncomplicated and Easy

5
car insurance can be a headache, but they made it easy to understand and to join. Reviewed on: 15th September 2022

Brilliant service

5
Very easy to set up a new policy after receiving a quotation that beat most other insurers I was pleasantly surprised how quick, easy and hassle free everything was Reviewed on: 15th September 2022

Car insurance

5
This is the only company I have used for car insurance that hasn't raised their prices extortionatly each year. That's a company that I want to stay with. Thank you. Reviewed on: 15th September 2022

Good service

5
Really efficient, knowledgeable staff with a friendly service Reviewed on: 15th September 2022

easy join

5
fast and easy process to join - easy yo understand Reviewed on: 15th September 2022

Good service

5
Keep me updated on email what’s going going on the with new price on the vehicle insurance Reviewed on: 15th September 2022

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