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Policy Expert : Car insurance reviews

Name: Car insurance
Rating: 4.82 (5025 reviews)

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4.82

Based on 5,025 reviews, last reviewed 3rd Nov 2025

No new 5 star reviews

in the past 90 days

100% decrease in 1 star reviews

in the past 90 days

89%

Latest highest rating:

4

Setting up policy and getting renewal through very e... Setting up policy and getting renewal through very easy. Never had to claim and that will be the only useful review for an insurance company! Reviewed on: 7th September 2025

Latest lowest rating:

1

Terrible experience please stay away Terrible experience – please stay away! I had one of the worst experiences ever with this insurance company. My car broke down on the motorway while ... Read more Reviewed on: 3rd November 2025

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About this product

Policy Expert car insurance comes in three levels of cover: Bronze, Silver and Gold.

Policy Expert car insurance has an uninsured driver promise with no excess to pay and protected no claims. There’s also a range of flexible add-ons and an online portal where you can manage your car insurance 24/7.

Policy Expert car insurance reviews help you find out what it’s really like to be a customer. If you’ve used Policy Expert before, you can also leave a review and share your experience.

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Policy Expert Car insurance reviews (5025)

New company, great start

Signed up recently, and thought maybe their c.s would be bad, as they were the price kings via comparison sites. Recently talked to them and found them both genuine, and professional in their approach. Just what the insurer needs in this period of rising costs. Reviewed on: 15th September 2022

Thank you Policy Expert for being your client.

A few days ago I made a claim because I damaged my car through my own fault. This was the first time it had happened to me, and therefore I was devastated. That day, Mrs. Charlotte lifted me up. After the next few days and a conversation about car repair, I came back to life. At this point, I am waiting for an appointment to be made regarding the repair of the car with the car service, but I am sure that the Policy Expert insurance company will do everything in its power to make the car look like it was before the whole event. Thank you and I'm glad to be your customer. Reviewed on: 15th September 2022

great communication if you have issue

specialist trained staff to answer your queries Reviewed on: 15th September 2022

Straightforward

Best prices out there for me at the time of writing. Extremely straightforward to set up and access your account. Reviewed on: 15th September 2022

Good price, easy to use

Policy was a good price with comprehensive service, all necessary documents provided almost immediately Reviewed on: 15th September 2022

Easy to use, intuitive and sensibly priced.

Great experience with Policy Expert. They've delivered a great policy at a great price, and all with simplicity and ease of use! Reviewed on: 15th September 2022

Fab service

Brilliant service thanks , really quick and professional Reviewed on: 15th September 2022

Great company

I have insured my car with them for few years. I was expecting my insurance to cost more this year due to all the price increase but was very pleased to see it had gone down, well done policy expert. Reviewed on: 15th September 2022

By Far Best Insurance

Unexplainably amazing rate them Reviewed on: 15th September 2022

Very friendly

Friendly and affordable very good thanks Reviewed on: 15th September 2022

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