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Policy Expert : Car insurance reviews

4.65
Based on 5,028 reviews, last reviewed 4th Aug 2026
No new 5 star reviews
in the past 90 days
300% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
89%
See only 4 star reviews
9%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
1%

Latest highest rating:

4

Setting up policy and getting renewal through very e... Setting up policy and getting renewal through very easy. Never had to claim and that will be the only useful review for an insurance company! Reviewed on: 7th September 2025
Scott's avatar
Scott

Latest lowest rating:

1

Cancels Your Annual Car Insurance And Keeps The Money Cheeky anyway to request additional documents AFTER you've already paid for annual car insurance (never happened with other car insurance companies), ... Read more Reviewed on: 4th August 2026
Ioana Pavel's avatar
Ioana Pavel

About this product

Policy Expert car insurance comes in three levels of cover: Bronze, Silver and Gold.

Policy Expert car insurance has an uninsured driver promise with no excess to pay and protected no claims. There’s also a range of flexible add-ons and an online portal where you can manage your car insurance 24/7.

Policy Expert car insurance reviews help you find out what it’s really like to be a customer. If you’ve used Policy Expert before, you can also leave a review and share your experience.

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Policy Expert Car insurance reviews (5028)

Nice & easy

5
Just nice & easy too deal with …. Reviewed on: 15th September 2022

Fantastic

5
Cheaper than previous insurance and hassle free switch over. Reviewed on: 15th September 2022

Amazing

5
Amazing cheap and cheerful, very helpful and always there for you when you need them Reviewed on: 15th September 2022

GOOD CUSTOMER SERVICE

4
Cheap price Good customer service Reviewed on: 15th September 2022

Easy to deal with.

5
Easy to deal with. Great rate with everything else going up in the world we got a cheaper deal. Really need the extra savings. Thank you Reviewed on: 15th September 2022

Great service and value

5
Very helpful staff, efficient service and great prices. Reviewed on: 15th September 2022

Short call waiting. Professional. Polite.

5
An absolute dream in comparison to my previous insurance company! Would highly recommend. Quote half the price!! Reviewed on: 15th September 2022

Good customer practice

4
I took out insurance with policy expert because although not the cheapest it allowed me to tailor my individual needs.As a retired person doing low mileage i did not need a lot of extras.I also appreciated the email advising me on what to do in the event of an accident good customer service. Reviewed on: 15th September 2022

Good service

5
Cheap insurance kind and helpful customer service Reviewed on: 15th September 2022

Accessible simplicity

5
Policy Expert allows straightforward simplicity in both application and delivery. It provides value for money Reviewed on: 15th September 2022

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