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Policy Expert : Car insurance reviews

Name: Car insurance
Rating: 4.82 (5025 reviews)

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4.82

Based on 5,025 reviews, last reviewed 3rd Nov 2025

No new 5 star reviews

in the past 90 days

100% decrease in 1 star reviews

in the past 90 days

89%

Latest highest rating:

4

Setting up policy and getting renewal through very e... Setting up policy and getting renewal through very easy. Never had to claim and that will be the only useful review for an insurance company! Reviewed on: 7th September 2025

Latest lowest rating:

1

Terrible experience please stay away Terrible experience – please stay away! I had one of the worst experiences ever with this insurance company. My car broke down on the motorway while ... Read more Reviewed on: 3rd November 2025

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About this product

Policy Expert car insurance comes in three levels of cover: Bronze, Silver and Gold.

Policy Expert car insurance has an uninsured driver promise with no excess to pay and protected no claims. There’s also a range of flexible add-ons and an online portal where you can manage your car insurance 24/7.

Policy Expert car insurance reviews help you find out what it’s really like to be a customer. If you’ve used Policy Expert before, you can also leave a review and share your experience.

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Policy Expert Car insurance reviews (5025)

GOOD CUSTOMER SERVICE

Cheap price Good customer service Reviewed on: 15th September 2022

Easy to deal with.

Easy to deal with. Great rate with everything else going up in the world we got a cheaper deal. Really need the extra savings. Thank you Reviewed on: 15th September 2022

Great service and value

Very helpful staff, efficient service and great prices. Reviewed on: 15th September 2022

Short call waiting. Professional. Polite.

An absolute dream in comparison to my previous insurance company! Would highly recommend. Quote half the price!! Reviewed on: 15th September 2022

Good customer practice

I took out insurance with policy expert because although not the cheapest it allowed me to tailor my individual needs.As a retired person doing low mileage i did not need a lot of extras.I also appreciated the email advising me on what to do in the event of an accident good customer service. Reviewed on: 15th September 2022

Good service

Cheap insurance kind and helpful customer service Reviewed on: 15th September 2022

Accessible simplicity

Policy Expert allows straightforward simplicity in both application and delivery. It provides value for money Reviewed on: 15th September 2022

Best price plus best service in the UK

When I filling out the form , I made a mistake for one year NCD , when I contacted the service , the matter was settled in one day. I recommend Reviewed on: 15th September 2022

Great value and service

Found policy expert accidentally and so glad- much cheaper and still provides all the cover I need. Reviewed on: 15th September 2022

Very pleased with them

I've had a very good experience with them everything has been so like clockwork Reviewed on: 15th September 2022

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