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Policy Expert : Car insurance reviews

4.65
Based on 5,028 reviews, last reviewed 4th Aug 2026
No new 5 star reviews
in the past 90 days
300% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
89%
See only 4 star reviews
9%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
1%

Latest highest rating:

4

Setting up policy and getting renewal through very e... Setting up policy and getting renewal through very easy. Never had to claim and that will be the only useful review for an insurance company! Reviewed on: 7th September 2025
Scott's avatar
Scott

Latest lowest rating:

1

Cancels Your Annual Car Insurance And Keeps The Money Cheeky anyway to request additional documents AFTER you've already paid for annual car insurance (never happened with other car insurance companies), ... Read more Reviewed on: 4th August 2026
Ioana Pavel's avatar
Ioana Pavel

About this product

Policy Expert car insurance comes in three levels of cover: Bronze, Silver and Gold.

Policy Expert car insurance has an uninsured driver promise with no excess to pay and protected no claims. There’s also a range of flexible add-ons and an online portal where you can manage your car insurance 24/7.

Policy Expert car insurance reviews help you find out what it’s really like to be a customer. If you’ve used Policy Expert before, you can also leave a review and share your experience.

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Policy Expert Car insurance reviews (5028)

10/10!

5
It was nice to find a simple, straight-forward, competitive car insurance quote which I accepted without the need to spend hours of my life filling out form after form. No faff, no hassle, just a simple transaction. Perfect Reviewed on: 15th September 2022

Simply the best service provider

5
Really easy, quick and easy to navigate. Very informative communication notes via email. Friendly,approachable and professional staff - great price - ticked all boxes x Reviewed on: 15th September 2022

Excellent customer service.

5
Best price, value for money and great customer service. Reviewed on: 15th September 2022

Brilliant to deal with and well priced

5
I did all the usual comparison web sites and they just did not come close to my renewal price and no hassle to boot. Brilliant keep it up Reviewed on: 15th September 2022

Single mother with no clue, I got car insurance

5
I'm a single mother of autistic sons everything is hard, but this was so easy, easy to understand, easy to get my car insured, also I just got a new car and transferred my insurance over by telephone straight away so I could drive out if the showroom that day, thank you. Reviewed on: 15th September 2022

First class

5
Great communication, great service and assistance 5 stars Reviewed on: 15th September 2022

Best Value For Money

5
Decision was easy. The policy is one of the most affordable out there but without compromising on cover modules. Reviewed on: 15th September 2022

Brilliant customer service

5
Easy to use and communicate with would recommend to anyone Reviewed on: 15th September 2022

Good value

5
Good value for money and good customer service. Reviewed on: 15th September 2022

Straight forward

5
No hidden add on’s or prices. Very quick and straight forward. Would definitely Recommend Reviewed on: 15th September 2022

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