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Policy Expert : Car insurance reviews

Name: Car insurance
Rating: 4.67 (5027 reviews)

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4.67

Based on 5,027 reviews, last reviewed 29th May 2026

No new 5 star reviews

in the past 90 days

200% increase in 1 star reviews

in the past 90 days

89%

Latest highest rating:

4

Setting up policy and getting renewal through very e... Setting up policy and getting renewal through very easy. Never had to claim and that will be the only useful review for an insurance company! Reviewed on: 7th September 2025

Latest lowest rating:

1

On price comparison site was one price, clicking on... On price comparison site was one price, clicking on buy now price jumped up 120 pounds, hows that happened, no joy from customer service but never exp... Read more Reviewed on: 29th May 2026

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About this product

Policy Expert car insurance comes in three levels of cover: Bronze, Silver and Gold.

Policy Expert car insurance has an uninsured driver promise with no excess to pay and protected no claims. There’s also a range of flexible add-ons and an online portal where you can manage your car insurance 24/7.

Policy Expert car insurance reviews help you find out what it’s really like to be a customer. If you’ve used Policy Expert before, you can also leave a review and share your experience.

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Policy Expert Car insurance reviews (5027)

Simply the best service provider

Really easy, quick and easy to navigate. Very informative communication notes via email. Friendly,approachable and professional staff - great price - ticked all boxes x Reviewed on: 15th September 2022

Excellent customer service.

Best price, value for money and great customer service. Reviewed on: 15th September 2022

Brilliant to deal with and well priced

I did all the usual comparison web sites and they just did not come close to my renewal price and no hassle to boot. Brilliant keep it up Reviewed on: 15th September 2022

Single mother with no clue, I got car insurance

I'm a single mother of autistic sons everything is hard, but this was so easy, easy to understand, easy to get my car insured, also I just got a new car and transferred my insurance over by telephone straight away so I could drive out if the showroom that day, thank you. Reviewed on: 15th September 2022

First class

Great communication, great service and assistance 5 stars Reviewed on: 15th September 2022

Best Value For Money

Decision was easy. The policy is one of the most affordable out there but without compromising on cover modules. Reviewed on: 15th September 2022

Brilliant customer service

Easy to use and communicate with would recommend to anyone Reviewed on: 15th September 2022

Good value

Good value for money and good customer service. Reviewed on: 15th September 2022

Straight forward

No hidden add on’s or prices. Very quick and straight forward. Would definitely Recommend Reviewed on: 15th September 2022

Very cheap and efficient

I spent 15 minutes on the phone and all was done and I haven't been bombarded with calls do you want this or do you want this very satisfying. Reviewed on: 15th September 2022

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