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Policy Expert : Car insurance reviews

Name: Car insurance
Rating: 4.82 (5025 reviews)

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4.82

Based on 5,025 reviews, last reviewed 3rd Nov 2025

No new 5 star reviews

in the past 90 days

100% decrease in 1 star reviews

in the past 90 days

89%

Latest highest rating:

4

Setting up policy and getting renewal through very e... Setting up policy and getting renewal through very easy. Never had to claim and that will be the only useful review for an insurance company! Reviewed on: 7th September 2025

Latest lowest rating:

1

Terrible experience please stay away Terrible experience – please stay away! I had one of the worst experiences ever with this insurance company. My car broke down on the motorway while ... Read more Reviewed on: 3rd November 2025

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About this product

Policy Expert car insurance comes in three levels of cover: Bronze, Silver and Gold.

Policy Expert car insurance has an uninsured driver promise with no excess to pay and protected no claims. There’s also a range of flexible add-ons and an online portal where you can manage your car insurance 24/7.

Policy Expert car insurance reviews help you find out what it’s really like to be a customer. If you’ve used Policy Expert before, you can also leave a review and share your experience.

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Policy Expert Car insurance reviews (5025)

Totally honest and deserved ratings from me

Quite simply..excellent customer service. Spot on affordable prices..and the right policy for me Reviewed on: 15th September 2022

Brilliant communication

I chose this company purely on price being the cheapest. But to my surprise they have communicated regularly via email with advice and information as to what to do in the event of an accident. I am very happy and impressed. Reviewed on: 15th September 2022

Honest and stress free

This company are so easy to work with, everything is straightforward and easy to understand. Contact by telephone is rare this day and age. Reviewed on: 15th September 2022

Easy peeasy

Easy to find and set up, everything you require in car insurance and very good on price and my renewal was effortless Reviewed on: 15th September 2022

car insurance

allways the best price for me over the many years i have been with them without compromising the cover. customer service is great too Reviewed on: 15th September 2022

Very customer based service

I didnt have any claims but the overall service and help was exemplary. Reviewed on: 15th September 2022

Good prices

First time in 11 years that I didn’t change insurance companies after my contract ran out. Despite I haven’t had a single accident/claim in my life, every year when my policy runs out, my price goes up. Policy expert is the first company that values accident free driving. Reviewed on: 15th September 2022

Amazing service

So easy to initially go with policy expert for my car insurance and very simple to renew the following year. Up to date emails keeping me in the loop and a very competitive price. Highly recommend Reviewed on: 15th September 2022

Outstanding Quality

By far the best in the business for car insurance, beat all other quotes I received, also offered more on the policy than the rest Reviewed on: 15th September 2022

Excellent Service

My partner had an issue with her car outside our house and it wouldn’t start. After phoning through we she had a mechanic out within the hour and instead of just towing to the garage. He diagnosed the fault which was after investigation, one spark plug had become unseated. He cleaned off all the plugs. Re seated all of them and the issue was sorted. Quick and efficient. Reviewed on: 15th September 2022

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