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Policy Expert : Car insurance reviews

Name: Car insurance
Rating: 4.65 (5028 reviews)

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4.65

Based on 5,028 reviews, last reviewed 4th Aug 2026

No new 5 star reviews

in the past 90 days

300% increase in 1 star reviews

in the past 90 days

89%

Latest highest rating:

4

Setting up policy and getting renewal through very e... Setting up policy and getting renewal through very easy. Never had to claim and that will be the only useful review for an insurance company! Reviewed on: 7th September 2025

Latest lowest rating:

1

Cancels Your Annual Car Insurance And Keeps The Money Cheeky anyway to request additional documents AFTER you've already paid for annual car insurance (never happened with other car insurance companies), ... Read more Reviewed on: 4th August 2026

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About this product

Policy Expert car insurance comes in three levels of cover: Bronze, Silver and Gold.

Policy Expert car insurance has an uninsured driver promise with no excess to pay and protected no claims. There’s also a range of flexible add-ons and an online portal where you can manage your car insurance 24/7.

Policy Expert car insurance reviews help you find out what it’s really like to be a customer. If you’ve used Policy Expert before, you can also leave a review and share your experience.

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Policy Expert Car insurance reviews (5028)

Excellent

Excellent customer service and a willingness to help with any issues Reviewed on: 15th September 2022

Good price good communication

Excellent company good communication good price Reviewed on: 15th September 2022

great value car insurance

when my insurance was up for renewal I came across policy expert while looking for quotes. I'm very pleased I did I got a very comprehensive policy at a great price. Reviewed on: 15th September 2022

Totally honest and deserved ratings from me

Quite simply..excellent customer service. Spot on affordable prices..and the right policy for me Reviewed on: 15th September 2022

Brilliant communication

I chose this company purely on price being the cheapest. But to my surprise they have communicated regularly via email with advice and information as to what to do in the event of an accident. I am very happy and impressed. Reviewed on: 15th September 2022

Honest and stress free

This company are so easy to work with, everything is straightforward and easy to understand. Contact by telephone is rare this day and age. Reviewed on: 15th September 2022

Easy peeasy

Easy to find and set up, everything you require in car insurance and very good on price and my renewal was effortless Reviewed on: 15th September 2022

car insurance

allways the best price for me over the many years i have been with them without compromising the cover. customer service is great too Reviewed on: 15th September 2022

Very customer based service

I didnt have any claims but the overall service and help was exemplary. Reviewed on: 15th September 2022

Good prices

First time in 11 years that I didn’t change insurance companies after my contract ran out. Despite I haven’t had a single accident/claim in my life, every year when my policy runs out, my price goes up. Policy expert is the first company that values accident free driving. Reviewed on: 15th September 2022

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