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Policy Expert : Car insurance reviews

4.65
Based on 5,028 reviews, last reviewed 4th Aug 2026
No new 5 star reviews
in the past 90 days
300% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
89%
See only 4 star reviews
9%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
1%

Latest highest rating:

4

Setting up policy and getting renewal through very e... Setting up policy and getting renewal through very easy. Never had to claim and that will be the only useful review for an insurance company! Reviewed on: 7th September 2025
Scott's avatar
Scott

Latest lowest rating:

1

Cancels Your Annual Car Insurance And Keeps The Money Cheeky anyway to request additional documents AFTER you've already paid for annual car insurance (never happened with other car insurance companies), ... Read more Reviewed on: 4th August 2026
Ioana Pavel's avatar
Ioana Pavel

About this product

Policy Expert car insurance comes in three levels of cover: Bronze, Silver and Gold.

Policy Expert car insurance has an uninsured driver promise with no excess to pay and protected no claims. There’s also a range of flexible add-ons and an online portal where you can manage your car insurance 24/7.

Policy Expert car insurance reviews help you find out what it’s really like to be a customer. If you’ve used Policy Expert before, you can also leave a review and share your experience.

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Policy Expert Car insurance reviews (5028)

Excellent

5
Easy peasy way to set up and be covered, very happy with them. Reviewed on: 15th September 2022

Easy and value for money

5
I was looking for insurance - this was very clear and I knew what I was paying for. Reviewed on: 15th September 2022

can't fault

5
Great company, trusted, fantastic customer services & communication. Highly recommend this firm for car insurance. As long as they remain so competitive on price within the market I'll be more than happy to stay with them as a happy customer Reviewed on: 15th September 2022

Competitive and proffesional

5
Having had my previous provider failed to offer me a realistic renewal, I found myself looking for a new provider...enter Policy Expert!. For a much more competitive price and more extras included in my fully comprehensive package it was an easy decision. I don't make decisions lightly and I pick apart all types of insurance and trust me...this is what I want from my insurer. In addition to a great package, the online side of their business couldn't be easier and all documents ready a waiting and a welcome letter through the post the following day. Reviewed on: 15th September 2022

Best Policy

5
I have a car insurance with policy expert, it was easy to set up, had a mistake with my details, customer service was quick and very helpful, problem solved straight away. Won’t change to other company! Reviewed on: 15th September 2022

Quick response

5
Quick response to any questions you may have about your insurance. Reasonable prices which is what we need in this current state Reviewed on: 15th September 2022

Top

5
Best i know ,no one more good then them. Reviewed on: 15th September 2022

Quote

4
Quoted a competitive price for car insurance. Reviewed on: 15th September 2022

Great customer service

5
I would highly recommend this service to anyone looking for a affordable price. Reviewed on: 15th September 2022

Easy to deal with

5
Competitively priced and easy to communicate with. Reviewed on: 15th September 2022

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