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Policy Expert : Car insurance reviews

Name: Car insurance
Rating: 4.67 (5027 reviews)

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4.67

Based on 5,027 reviews, last reviewed 29th May 2026

No new 5 star reviews

in the past 90 days

200% increase in 1 star reviews

in the past 90 days

89%

Latest highest rating:

4

Setting up policy and getting renewal through very e... Setting up policy and getting renewal through very easy. Never had to claim and that will be the only useful review for an insurance company! Reviewed on: 7th September 2025

Latest lowest rating:

1

On price comparison site was one price, clicking on... On price comparison site was one price, clicking on buy now price jumped up 120 pounds, hows that happened, no joy from customer service but never exp... Read more Reviewed on: 29th May 2026

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About this product

Policy Expert car insurance comes in three levels of cover: Bronze, Silver and Gold.

Policy Expert car insurance has an uninsured driver promise with no excess to pay and protected no claims. There’s also a range of flexible add-ons and an online portal where you can manage your car insurance 24/7.

Policy Expert car insurance reviews help you find out what it’s really like to be a customer. If you’ve used Policy Expert before, you can also leave a review and share your experience.

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Policy Expert Car insurance reviews (5027)

I do not recommend

I had insurance with this company but they decided to cancel it because I sent my license drive to the dvla to update the address. besides the fact that I sent evidence with: car documents, house contract, no claim bonus, statement, etc. plus many others, they still decided to cancel my insurance. they did not wait for the driver's license to be updated. so not in the future. Reviewed on: 15th September 2022

Very Efficient

The first month I insured with this company I was in a collision with a bus which was quite a shock. The process after this from Policy Expert made the accident easier to deal with as the car was written off and the insurance company made it clear the steps I needed to take next and made sure the claim money was in my bank account very quickly. I can't thank them enough so this is the least I could do. Reviewed on: 15th September 2022

Newbe

They were amazing people to deal with and massively appreciated being a new customer will be using them again Reviewed on: 15th September 2022

Simple,quick and easy

I'm with policy expert for the second years now,no issue what so ever,simple and easy as we have changed address and car as well,quickly sorted. Reviewed on: 15th September 2022

Excellent Service

Excellent service for the second year. Very simple to use on line service, even for an old duffer not super tech savvy. Would recommend. Reviewed on: 15th September 2022

Simple and easy

Saw the offer through comparison website and chose the policy that suited me and my car. Paid and setup within a few minutes and was covered from the correct day I chose. As the title said; was simple and easy to get covered. Reviewed on: 15th September 2022

Very easy to use and overall fairly priced

Was very easy to set up the insurance and keep track of my payments. It was also one of the lowest prices no complaints from me. Reviewed on: 15th September 2022

Fab

Very professional and easy to deal with. Pricing was fantastic and nothing is too much trouble thank you policy expert. Reviewed on: 15th September 2022

Easy to deal with

So Far Easy to deal with and sounds professionals sitting on the other side which make us comfortable. Reviewed on: 15th September 2022

Best car insurance provider

Used Admiral & Direct line in the past!! Policy Expert better by far!!! Excellent service, spot on with delivering great quality service, fast and efficient. 5 stars Reviewed on: 15th September 2022

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