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Policy Expert : Car insurance reviews

4.67
Based on 5,027 reviews, last reviewed 29th May 2026
No new 5 star reviews
in the past 90 days
200% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
89%
See only 4 star reviews
9%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
1%

Latest highest rating:

4

Setting up policy and getting renewal through very e... Setting up policy and getting renewal through very easy. Never had to claim and that will be the only useful review for an insurance company! Reviewed on: 7th September 2025
Scott's avatar
Scott

Latest lowest rating:

1

On price comparison site was one price, clicking on... On price comparison site was one price, clicking on buy now price jumped up 120 pounds, hows that happened, no joy from customer service but never exp... Read more Reviewed on: 29th May 2026
phillip f's avatar
phillip f

About this product

Policy Expert car insurance comes in three levels of cover: Bronze, Silver and Gold.

Policy Expert car insurance has an uninsured driver promise with no excess to pay and protected no claims. There’s also a range of flexible add-ons and an online portal where you can manage your car insurance 24/7.

Policy Expert car insurance reviews help you find out what it’s really like to be a customer. If you’ve used Policy Expert before, you can also leave a review and share your experience.

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Policy Expert Car insurance reviews (5027)

Fantastic cover and price

5
I have been really pleased with the price and cover included in my car insurance policy. Policy experts have covered everything I could bed under their gold package and the price for this cover is exceptional and gives me great peace of mind. I would highly recommend them to anyone looking for insurance. Reviewed on: 15th September 2022

Friendly voice

5
Had never heard of them before but when I had to get in touch ,customer service was so friendly that I knew I had made the right choice to move from my existing one and it was cheaper. Reviewed on: 15th September 2022

Excellent service, fast and efficient

5
Best car insurance I’ve had, easy to set up and even easier to modify when needed. Reviewed on: 15th September 2022

Good service, competitive price

5
Good price, clear communication and information about the product and add ons. No gimmicks. Reviewed on: 15th September 2022

Amazing Car Insurance

5
They’ve been fantastic and good value for money! Reviewed on: 15th September 2022

Great

5
Was one of the easiest company to get insurance and have stayed a customer for another year due to great prices Reviewed on: 15th September 2022

So good and great service

5
Really happy with the service I have received the company is very professional and reliable. Highly recommend. Reviewed on: 15th September 2022

Exceptional customer service, and reasonable price.

5
Price is one of the cheapest around, giving 3 different tiers of insurance to suit ones needs. Having used their customer service a few times I would highly recommend! Everyone I spoke to was clear and concise and helped with my query normally within 10 mins. Reviewed on: 15th September 2022

Never had any problems with this company

5
Happy with my quote an always sending updates etc an direct debit always on time never before Reviewed on: 15th September 2022

Quick and easy

5
Quick and easy insurance. No hassle. Easy to swap. Changed car last month. Excellent service Reviewed on: 15th September 2022

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