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Policy Expert : Car insurance reviews

4.67
Based on 5,027 reviews, last reviewed 29th May 2026
No new 5 star reviews
in the past 90 days
200% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
89%
See only 4 star reviews
9%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
1%

Latest highest rating:

4

Setting up policy and getting renewal through very e... Setting up policy and getting renewal through very easy. Never had to claim and that will be the only useful review for an insurance company! Reviewed on: 7th September 2025
Scott's avatar
Scott

Latest lowest rating:

1

On price comparison site was one price, clicking on... On price comparison site was one price, clicking on buy now price jumped up 120 pounds, hows that happened, no joy from customer service but never exp... Read more Reviewed on: 29th May 2026
phillip f's avatar
phillip f

About this product

Policy Expert car insurance comes in three levels of cover: Bronze, Silver and Gold.

Policy Expert car insurance has an uninsured driver promise with no excess to pay and protected no claims. There’s also a range of flexible add-ons and an online portal where you can manage your car insurance 24/7.

Policy Expert car insurance reviews help you find out what it’s really like to be a customer. If you’ve used Policy Expert before, you can also leave a review and share your experience.

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Policy Expert Car insurance reviews (5027)

great company

5
Very friendly and helpful. This is my first year with the company, I shall certainly be looking to insure with them in the future. Reviewed on: 15th September 2022

Very helpful

5
Very accommodating, straightforward, very polite staff definitely will recommend to my friends Reviewed on: 15th September 2022

Cheep and easy

5
Been realy good and understanding cheap deals 10 Out 10 . Reviewed on: 15th September 2022

Excellent insurance

5
I switched my insurance to PE and am amazed by the positive changes. Smoother service, lower yearly rate. Can only recommend Reviewed on: 15th September 2022

Nice and easy

5
Very easy to use and took no time at all to sort my car insurance out. Great work. Reviewed on: 15th September 2022

Great service, easy to use

5
Asked a question on phone then completed quote online. Really easy to use. Reviewed on: 15th September 2022

Would highly recommend

5
When I took out this insurance is was really simple and I can make changes online and the chat is really good. When I have contacted them by telephone the staff have been professional and helpful. It is good value for money . Reviewed on: 15th September 2022

Great support and value for money

5
Having had a car accident earlier this year, I contacted the claim line and received excellent customer service. Very efficient service and empathy shown. Easy to use website. Good value for money. Also bought my home insurance from Policy Expert too! Thank you Reviewed on: 15th September 2022

Great to be with this company

5
Anything I need to ask is well resolved Reviewed on: 15th September 2022

Good insurance company.

5
Never problem. Fair prices Good communication Reviewed on: 15th September 2022

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