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Policy Expert : Car insurance reviews

Name: Car insurance
Rating: 4.67 (5027 reviews)

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4.67

Based on 5,027 reviews, last reviewed 29th May 2026

No new 5 star reviews

in the past 90 days

200% increase in 1 star reviews

in the past 90 days

89%

Latest highest rating:

4

Setting up policy and getting renewal through very e... Setting up policy and getting renewal through very easy. Never had to claim and that will be the only useful review for an insurance company! Reviewed on: 7th September 2025

Latest lowest rating:

1

On price comparison site was one price, clicking on... On price comparison site was one price, clicking on buy now price jumped up 120 pounds, hows that happened, no joy from customer service but never exp... Read more Reviewed on: 29th May 2026

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About this product

Policy Expert car insurance comes in three levels of cover: Bronze, Silver and Gold.

Policy Expert car insurance has an uninsured driver promise with no excess to pay and protected no claims. There’s also a range of flexible add-ons and an online portal where you can manage your car insurance 24/7.

Policy Expert car insurance reviews help you find out what it’s really like to be a customer. If you’ve used Policy Expert before, you can also leave a review and share your experience.

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Policy Expert Car insurance reviews (5027)

Good value for money

Professional service and a competitive quote provided. Acceptance and issue of policy was seamless Reviewed on: 15th September 2022

Excellent all round - my second year with Policy Expert

I first found policy expert over a year ago as the cheapest car insurance around. It was easy to apply and I was insured within minutes. Other insurance companies you are back and forth sending documents and they lose the items you send. With policy expert it is all online, as soon as you have your account set up you can add your documents online without hassle. When it came to renewal this year, I looked around and for the first time the insurance company I was with was offering the cheapest policy. For the past 10 years I have always had to change my insurance company due to extra premiums added for no reason, i have never claimed, had convictions or been in an accident. Policy expert did not do this and went down in price. As I said this is the first time in 10 years of me driving that this has happened and the first time I let the insurance auto renew. I am so happy with policy expert as they think about the customer. This is why I believe policy expert should win the award as no other company I have come across has been like them. Reviewed on: 15th September 2022

Great service and competitively priced

Excellent customer service and amazingly quick service. Reviewed on: 15th September 2022

Happy Customer

Easy to understand and to apply on line. Happy new customer. Reviewed on: 15th September 2022

Cheap insurance

Cheapest insurance I've had in years And also easy Reviewed on: 15th September 2022

Excellent

Loads cheaper than other companies in my experience. Easy to set up. I've just renewed again as still the cheapest for me! Reviewed on: 15th September 2022

It's good company

I never had any issues since I joined this company Good staff Reviewed on: 15th September 2022

Great service

I had great service when setting up my account aswell as changing details and making a claim, they were so helpful and nothing was too much trouble Reviewed on: 15th September 2022

Effortless switch

I moved my car insurance to policy expert. It was effortless & all the documentation was really clear. I would definitely recommend them Reviewed on: 15th September 2022

Easy to use car insurance

Easy to use website and very clear Reviewed on: 15th September 2022

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