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Policy Expert : Car insurance reviews

4.82
Based on 5,025 reviews, last reviewed 3rd Nov 2025
No new 5 star reviews
in the past 90 days
100% decrease in 1 star reviews
in the past 90 days
See only 5 star reviews
89%
See only 4 star reviews
9%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
1%

Latest highest rating:

4

Setting up policy and getting renewal through very e... Setting up policy and getting renewal through very easy. Never had to claim and that will be the only useful review for an insurance company! Reviewed on: 7th September 2025
Scott's avatar
Scott

Latest lowest rating:

1

Terrible experience please stay away Terrible experience – please stay away! I had one of the worst experiences ever with this insurance company. My car broke down on the motorway while ... Read more Reviewed on: 3rd November 2025
Iacob Irina's avatar
Iacob Irina

About this product

Policy Expert car insurance comes in three levels of cover: Bronze, Silver and Gold.

Policy Expert car insurance has an uninsured driver promise with no excess to pay and protected no claims. There’s also a range of flexible add-ons and an online portal where you can manage your car insurance 24/7.

Policy Expert car insurance reviews help you find out what it’s really like to be a customer. If you’ve used Policy Expert before, you can also leave a review and share your experience.

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Policy Expert Car insurance reviews (5025)

Good quality company

5
Easy to work with and provide the service needed Reviewed on: 15th September 2022

Helpful, efficient and friendly

5
There were no long being on hold calls, all calls have been answered very quickly. It’s very easy to navigate around the phone system to get through to the correct department. All staff are very friendly and helpful and knowledgeable :) Reviewed on: 15th September 2022

Easy to use

5
Easy to use, stress less experience Reviewed on: 15th September 2022

Good service

5
A++++++ for the insurance, service and most of all ease of filling the form in Reviewed on: 15th September 2022

To be honest I have not had to have any contact during my cover period.

4
Renewed automatically at a fair price Reviewed on: 15th September 2022

Cheap comprehensive cover

5
Great policy, cheap and everything I need Reviewed on: 15th September 2022

Easy, peasy, chesp car insurance sorted!

5
Best price for exactly what I need! Reviewed on: 15th September 2022

It's the price

4
Let's be honest, a cheap price for my car insurance is the major factor in choosing a provider and Policy Expert combine a reasonable price with good customer service. Reviewed on: 15th September 2022

Quick easy and cheap

5
I have renewed this year with policy expert very quick and easy and cheap. Reviewed on: 15th September 2022

Outstanding customer service reliable

5
They are reliable, always happy and cheerful when you call for assistance, they have helped me out during difficult times and was 100% understanding, I would recommend these to all my friends and family, hoping to be a happy customer for many more years! Reviewed on: 15th September 2022

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