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Policy Expert : Car insurance reviews

Name: Car insurance
Rating: 4.65 (5028 reviews)

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4.65

Based on 5,028 reviews, last reviewed 4th Aug 2026

No new 5 star reviews

in the past 90 days

300% increase in 1 star reviews

in the past 90 days

89%

Latest highest rating:

4

Setting up policy and getting renewal through very e... Setting up policy and getting renewal through very easy. Never had to claim and that will be the only useful review for an insurance company! Reviewed on: 7th September 2025

Latest lowest rating:

1

Cancels Your Annual Car Insurance And Keeps The Money Cheeky anyway to request additional documents AFTER you've already paid for annual car insurance (never happened with other car insurance companies), ... Read more Reviewed on: 4th August 2026

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About this product

Policy Expert car insurance comes in three levels of cover: Bronze, Silver and Gold.

Policy Expert car insurance has an uninsured driver promise with no excess to pay and protected no claims. There’s also a range of flexible add-ons and an online portal where you can manage your car insurance 24/7.

Policy Expert car insurance reviews help you find out what it’s really like to be a customer. If you’ve used Policy Expert before, you can also leave a review and share your experience.

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Policy Expert Car insurance reviews (5028)

I bought car insurance

...and now my car is insured for a reasonable price. I can't tell you about the service quality if I were to make a claim because I haven't as yet. Such is the nature of customer satisfaction with an insurance product Reviewed on: 15th September 2022

Everything covered

Good experience, have the right type of cover I need , always friendly and polite during any calls I've had to made. Recommended to family. Reviewed on: 15th September 2022

Easy car insurance

Very easy to use and very good support and information always available and updates provided Reviewed on: 15th September 2022

Quick and easy to set up

Minimal fuss, straight to the point and renewal was not huge increase so stayed. Reviewed on: 15th September 2022

Great

Easy and fast process, great competitive prices too Reviewed on: 15th September 2022

Top Class Insurance Company

I have found Policy Expert to be one of the best companies around. In fact, for the first time in many many years, I renewed my car insurance instead of shopping around Reviewed on: 15th September 2022

Brilliant service

I have been a customer with Policy Expert for a few years now, the service has been brilliant and most importantly their prices are very good, in the years I have been a customer no other provider has come close to the price Policy Expert charge! Keep up the good work!! Reviewed on: 15th September 2022

Easy as pie!

I had ordered a new car just as my old insurance was finishing. I thought making the changeover would be complicated. It wasn’t! The Policy Expert representative was extremely efficient explaining how she’d do it bit by bit. She was knowledgeable but friendly so my anxiety just went. Reviewed on: 15th September 2022

Best quote

Quick and easy to obtain a quote. Best value all round. Reviewed on: 15th September 2022

Very helpful,and friendly.

Don’t try to charge for the slightest changes on policy Reviewed on: 15th September 2022

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