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Policy Expert : Car insurance reviews

Name: Car insurance
Rating: 4.67 (5027 reviews)

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4.67

Based on 5,027 reviews, last reviewed 29th May 2026

No new 5 star reviews

in the past 90 days

200% increase in 1 star reviews

in the past 90 days

89%

Latest highest rating:

4

Setting up policy and getting renewal through very e... Setting up policy and getting renewal through very easy. Never had to claim and that will be the only useful review for an insurance company! Reviewed on: 7th September 2025

Latest lowest rating:

1

On price comparison site was one price, clicking on... On price comparison site was one price, clicking on buy now price jumped up 120 pounds, hows that happened, no joy from customer service but never exp... Read more Reviewed on: 29th May 2026

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About this product

Policy Expert car insurance comes in three levels of cover: Bronze, Silver and Gold.

Policy Expert car insurance has an uninsured driver promise with no excess to pay and protected no claims. There’s also a range of flexible add-ons and an online portal where you can manage your car insurance 24/7.

Policy Expert car insurance reviews help you find out what it’s really like to be a customer. If you’ve used Policy Expert before, you can also leave a review and share your experience.

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Policy Expert Car insurance reviews (5027)

Good value for money;

Policy Expert offers good value fo money alongside an efficient communication service. I recommend them without hesitation Reviewed on: 15th September 2022

Competitive and good cover

A really decent range of cover for a very competitive premium. Great communication too. Reviewed on: 15th September 2022

Competitive pricing

The customer service is excellent, no waiting on the phone for an excessive amount of time. They have been easy to deal with and are very competitive with their pricing Reviewed on: 15th September 2022

User friendly web site with Competitive Pricing

Great Policies with all the trimmings . Reviewed on: 15th September 2022

Fantastic

Have been with them about 5 years now never had any problems with them and anytime I've contacted them they have been very polite and efficient at dealing with me and always keep you imformed . Even when dealing with two policeys at the one time you don't have to do them separately and they will always call you back quickly if needed .out of using different insurers over 35 years and they are the best I have dealt with . Reviewed on: 15th September 2022

Quick efficient

Made it all easy from getting quote to completing the policy and documents forwarded. Even sorted a better price then renewal quote when I rang them. Reviewed on: 15th September 2022

No messing

So simple to get car insurance sorted. All done on line. Time is of the essence for me and I have very little of it so the smoother and quicker I can get insurance sorted the better Reviewed on: 15th September 2022

Great Service, great prices

Very competitive price for insuring our cars. Easy to access policy online when needed. No problems or issues. Renewal price was also better than other companies. Would recommend. Reviewed on: 15th September 2022

Great price and service

2nd Yr now with policy expert, great service and the cheapest price on comparison sites for me for 2 years, actually reduced in price in 2nd year, well recommended Reviewed on: 15th September 2022

I bought car insurance

...and now my car is insured for a reasonable price. I can't tell you about the service quality if I were to make a claim because I haven't as yet. Such is the nature of customer satisfaction with an insurance product Reviewed on: 15th September 2022

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