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Policy Expert : Car insurance reviews

View other Policy Expert products
4.67
Based on 5,027 reviews, last reviewed 29th May 2026
No new 5 star reviews
in the past 90 days
200% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
89%
See only 4 star reviews
9%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
1%

Latest highest rating:

4

Setting up policy and getting renewal through very e... Setting up policy and getting renewal through very easy. Never had to claim and that will be the only useful review for an insurance company! Reviewed on: 7th September 2025
Scott's avatar
Scott

Latest lowest rating:

1

On price comparison site was one price, clicking on... On price comparison site was one price, clicking on buy now price jumped up 120 pounds, hows that happened, no joy from customer service but never exp... Read more Reviewed on: 29th May 2026
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phillip f
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About this product

Policy Expert car insurance comes in three levels of cover: Bronze, Silver and Gold.

Policy Expert car insurance has an uninsured driver promise with no excess to pay and protected no claims. There’s also a range of flexible add-ons and an online portal where you can manage your car insurance 24/7.

Policy Expert car insurance reviews help you find out what it’s really like to be a customer. If you’ve used Policy Expert before, you can also leave a review and share your experience.

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Policy Expert Car insurance reviews (5027)

Good all-rounder

5
Every communication I've had has been very straight forward. Customer service is top notch, always helpful and friendly. If course cost is most important to most, especially these days, and they've delivered on price too. Very competitively priced, renewal quote went down instead of up this year, seems like the 1st time in a long time that's happened with any other companies. Reviewed on: 15th September 2022
Kyle 's avatar
Kyle

Great service

5
Policy expert had everything I need and offered an excellent comparison compared to other insurance companies. Reviewed on: 15th September 2022
Dan Garrett's avatar
Dan Garrett

Great quick service

4
I was looking for insurance with towing cover and breakdown cover I got that and more for a great price! Reviewed on: 15th September 2022
Emma 's avatar
Emma

Fast,efficient, excellent overall customer service

5
I was impressed with the quote, with the handling of my application for a comprehensive policy and the subsequent handling of a recent claim over the phone. Very well done Policy Expert. Reviewed on: 15th September 2022
Andrew Mayers's avatar
Andrew Mayers

Compitive

5
Price and product was good what was included as well Reviewed on: 15th September 2022
Keith rice 's avatar
Keith rice

Excellent

5
Can't fault these guys,prompt helpful friendly. Reviewed on: 15th September 2022
raymond slater's avatar
raymond slater

Great customer service

5
Great insurance company and great customer service Reviewed on: 15th September 2022
Issam Massoud's avatar
Issam Massoud

Great service

5
Quick to sign up and everything seems smooth. Impressive so far! Reviewed on: 15th September 2022
Natasha Porter's avatar
Natasha Porter

Excellent customer service

5
Always on hand if needed customer service very good Reviewed on: 15th September 2022
Kevin 's avatar
Kevin

Value for money

3
Good value for money on car insurance am bey happy with final quote Reviewed on: 15th September 2022
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bobby shaw

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