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Policy Expert : Car insurance reviews

Name: Car insurance
Rating: 4.82 (5025 reviews)

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4.82

Based on 5,025 reviews, last reviewed 3rd Nov 2025

No new 5 star reviews

in the past 90 days

100% decrease in 1 star reviews

in the past 90 days

89%

Latest highest rating:

4

Setting up policy and getting renewal through very e... Setting up policy and getting renewal through very easy. Never had to claim and that will be the only useful review for an insurance company! Reviewed on: 7th September 2025

Latest lowest rating:

1

Terrible experience please stay away Terrible experience – please stay away! I had one of the worst experiences ever with this insurance company. My car broke down on the motorway while ... Read more Reviewed on: 3rd November 2025

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About this product

Policy Expert car insurance comes in three levels of cover: Bronze, Silver and Gold.

Policy Expert car insurance has an uninsured driver promise with no excess to pay and protected no claims. There’s also a range of flexible add-ons and an online portal where you can manage your car insurance 24/7.

Policy Expert car insurance reviews help you find out what it’s really like to be a customer. If you’ve used Policy Expert before, you can also leave a review and share your experience.

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Policy Expert Car insurance reviews (5025)

Good customer service

Communication is key! Policy Expert have excellent customer service and care about their customers. Reviewed on: 15th September 2022

Hassle-free car insurance

Clear communications, simple to sign up, a first-class service Reviewed on: 15th September 2022

Best insurance

Looked all over for best value for money got it Reviewed on: 15th September 2022

Good and cheap

Fair price where you have the same service if not better than the expensive insurance companies Reviewed on: 15th September 2022

Reliable, trustworthy, efficient company

Policy expert was really helpful and made the process stress free to sign up to them Reviewed on: 15th September 2022

Excellent pricing

Found this company on the Internet, filled in the relevant form to get a quote and was very pleasantly surprised. I thought that's cheap, I'd better check I'd got all the details correct, yes, I had! Needless to say the payment was soon on its way. Reviewed on: 15th September 2022

No hassle following prang

I had a daft bump at work in which I damaged my car and a colleague's. I have never made a claim in nearly 40 years of driving and have read so many horror stories online of companies trying every way possible to avoid payout. However, not Policy Expert. I called them, my car (and my colleagues) were picked up after a few days. They are due to be returned fully repaired tomorrow (just over a week later). Great hassle free service. Thank you Reviewed on: 15th September 2022

Excellent

No hassle when taking out the policy. Everything was straight forward unlike my experience with other providers. The price was far cheaper than any other policy available to me at the time. 10/10. Reviewed on: 15th September 2022

Good all-rounder

Every communication I've had has been very straight forward. Customer service is top notch, always helpful and friendly. If course cost is most important to most, especially these days, and they've delivered on price too. Very competitively priced, renewal quote went down instead of up this year, seems like the 1st time in a long time that's happened with any other companies. Reviewed on: 15th September 2022

Great service

Policy expert had everything I need and offered an excellent comparison compared to other insurance companies. Reviewed on: 15th September 2022

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