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Policy Expert : Car insurance reviews

4.67
Based on 5,027 reviews, last reviewed 29th May 2026
No new 5 star reviews
in the past 90 days
200% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
89%
See only 4 star reviews
9%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
1%

Latest highest rating:

4

Setting up policy and getting renewal through very e... Setting up policy and getting renewal through very easy. Never had to claim and that will be the only useful review for an insurance company! Reviewed on: 7th September 2025
Scott's avatar
Scott

Latest lowest rating:

1

On price comparison site was one price, clicking on... On price comparison site was one price, clicking on buy now price jumped up 120 pounds, hows that happened, no joy from customer service but never exp... Read more Reviewed on: 29th May 2026
phillip f's avatar
phillip f

About this product

Policy Expert car insurance comes in three levels of cover: Bronze, Silver and Gold.

Policy Expert car insurance has an uninsured driver promise with no excess to pay and protected no claims. There’s also a range of flexible add-ons and an online portal where you can manage your car insurance 24/7.

Policy Expert car insurance reviews help you find out what it’s really like to be a customer. If you’ve used Policy Expert before, you can also leave a review and share your experience.

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Policy Expert Car insurance reviews (5027)

very good policy

5
Very nice peple very plesa with my policy going to use then next year Reviewed on: 15th September 2022

Cheap & great service

5
Have had two years running as beat all other quotes, even on comparison sites. Great service & customer service. Reviewed on: 15th September 2022

Good customer service

5
Communication is key! Policy Expert have excellent customer service and care about their customers. Reviewed on: 15th September 2022

Hassle-free car insurance

5
Clear communications, simple to sign up, a first-class service Reviewed on: 15th September 2022

Best insurance

5
Looked all over for best value for money got it Reviewed on: 15th September 2022

Good and cheap

5
Fair price where you have the same service if not better than the expensive insurance companies Reviewed on: 15th September 2022

Reliable, trustworthy, efficient company

5
Policy expert was really helpful and made the process stress free to sign up to them Reviewed on: 15th September 2022

Excellent pricing

5
Found this company on the Internet, filled in the relevant form to get a quote and was very pleasantly surprised. I thought that's cheap, I'd better check I'd got all the details correct, yes, I had! Needless to say the payment was soon on its way. Reviewed on: 15th September 2022

No hassle following prang

5
I had a daft bump at work in which I damaged my car and a colleague's. I have never made a claim in nearly 40 years of driving and have read so many horror stories online of companies trying every way possible to avoid payout. However, not Policy Expert. I called them, my car (and my colleagues) were picked up after a few days. They are due to be returned fully repaired tomorrow (just over a week later). Great hassle free service. Thank you Reviewed on: 15th September 2022

Excellent

5
No hassle when taking out the policy. Everything was straight forward unlike my experience with other providers. The price was far cheaper than any other policy available to me at the time. 10/10. Reviewed on: 15th September 2022

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