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Policy Expert : Car insurance reviews

4.67
Based on 5,027 reviews, last reviewed 29th May 2026
No new 5 star reviews
in the past 90 days
200% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
89%
See only 4 star reviews
9%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
1%

Latest highest rating:

4

Setting up policy and getting renewal through very e... Setting up policy and getting renewal through very easy. Never had to claim and that will be the only useful review for an insurance company! Reviewed on: 7th September 2025
Scott's avatar
Scott

Latest lowest rating:

1

On price comparison site was one price, clicking on... On price comparison site was one price, clicking on buy now price jumped up 120 pounds, hows that happened, no joy from customer service but never exp... Read more Reviewed on: 29th May 2026
phillip f's avatar
phillip f

About this product

Policy Expert car insurance comes in three levels of cover: Bronze, Silver and Gold.

Policy Expert car insurance has an uninsured driver promise with no excess to pay and protected no claims. There’s also a range of flexible add-ons and an online portal where you can manage your car insurance 24/7.

Policy Expert car insurance reviews help you find out what it’s really like to be a customer. If you’ve used Policy Expert before, you can also leave a review and share your experience.

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Policy Expert Car insurance reviews (5027)

Great to deal with

5
Fast service & more important affordable! Beat all other quotes including previous insurer, definitely recommend five ⭐️ Reviewed on: 15th September 2022

Smart car insurance

5
Easy smart is the way to insure the rite company the right time Reviewed on: 15th September 2022

Very helpful

4
Very helpful staff and good to discuss things with a real person who understands insurance Reviewed on: 15th September 2022

Quality service.

5
Quality service having been with policy expert the last few years Reviewed on: 15th September 2022

My experience

5
I was unfortunate to be involved in a collision which I was not at fault. From the moment I reported the incident I have not had to stress about legal documents, it has all been done for me. It has taken all the personal stress out of the incident and allowed me time to mentally repair. I would fully recommend Policy Expert. Reviewed on: 15th September 2022

excellent value for money

5
First time with Policy Expert and been very impressed by the enrolment process, customer service and overall value for money. would highly recommend Reviewed on: 15th September 2022

Straightforward and easy

5
Best price quote, easy to use website Reviewed on: 15th September 2022

Great service

5
Really easy company to deal with Reviewed on: 15th September 2022

Easy process with good cover

4
Easy, quick and brilliant cover. Reviewed on: 15th September 2022

so far so good

5
Haven't had to claim but responses so far are good. Prices were good and the policy has lots of well-priced optional extras. The only issue was the need to jump through some hoops in proving my previous insurance details, which should be on a database somewhere (so they keep telling me). Reviewed on: 15th September 2022

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