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Policy Expert : Car insurance reviews

Name: Car insurance
Rating: 4.82 (5025 reviews)

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4.82

Based on 5,025 reviews, last reviewed 3rd Nov 2025

No new 5 star reviews

in the past 90 days

100% decrease in 1 star reviews

in the past 90 days

89%

Latest highest rating:

4

Setting up policy and getting renewal through very e... Setting up policy and getting renewal through very easy. Never had to claim and that will be the only useful review for an insurance company! Reviewed on: 7th September 2025

Latest lowest rating:

1

Terrible experience please stay away Terrible experience – please stay away! I had one of the worst experiences ever with this insurance company. My car broke down on the motorway while ... Read more Reviewed on: 3rd November 2025

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About this product

Policy Expert car insurance comes in three levels of cover: Bronze, Silver and Gold.

Policy Expert car insurance has an uninsured driver promise with no excess to pay and protected no claims. There’s also a range of flexible add-ons and an online portal where you can manage your car insurance 24/7.

Policy Expert car insurance reviews help you find out what it’s really like to be a customer. If you’ve used Policy Expert before, you can also leave a review and share your experience.

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Policy Expert Car insurance reviews (5025)

Very helpful

Very helpful staff and good to discuss things with a real person who understands insurance Reviewed on: 15th September 2022

Quality service.

Quality service having been with policy expert the last few years Reviewed on: 15th September 2022

My experience

I was unfortunate to be involved in a collision which I was not at fault. From the moment I reported the incident I have not had to stress about legal documents, it has all been done for me. It has taken all the personal stress out of the incident and allowed me time to mentally repair. I would fully recommend Policy Expert. Reviewed on: 15th September 2022

excellent value for money

First time with Policy Expert and been very impressed by the enrolment process, customer service and overall value for money. would highly recommend Reviewed on: 15th September 2022

Straightforward and easy

Best price quote, easy to use website Reviewed on: 15th September 2022

Great service

Really easy company to deal with Reviewed on: 15th September 2022

Easy process with good cover

Easy, quick and brilliant cover. Reviewed on: 15th September 2022

so far so good

Haven't had to claim but responses so far are good. Prices were good and the policy has lots of well-priced optional extras. The only issue was the need to jump through some hoops in proving my previous insurance details, which should be on a database somewhere (so they keep telling me). Reviewed on: 15th September 2022

Easy and straightforward online quotations..set up DD in day of your choice

Did everything online and got my call from friendly advisor to make sure was happy to start my insurance cover with them Reviewed on: 15th September 2022

Excellent service/excellent prices

Really easy to use system, great follow up, very good value. Thank you. Reviewed on: 15th September 2022

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