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Policy Expert : Car insurance reviews

Name: Car insurance
Rating: 4.82 (5025 reviews)

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4.82

Based on 5,025 reviews, last reviewed 3rd Nov 2025

No new 5 star reviews

in the past 90 days

100% decrease in 1 star reviews

in the past 90 days

89%

Latest highest rating:

4

Setting up policy and getting renewal through very e... Setting up policy and getting renewal through very easy. Never had to claim and that will be the only useful review for an insurance company! Reviewed on: 7th September 2025

Latest lowest rating:

1

Terrible experience please stay away Terrible experience – please stay away! I had one of the worst experiences ever with this insurance company. My car broke down on the motorway while ... Read more Reviewed on: 3rd November 2025

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About this product

Policy Expert car insurance comes in three levels of cover: Bronze, Silver and Gold.

Policy Expert car insurance has an uninsured driver promise with no excess to pay and protected no claims. There’s also a range of flexible add-ons and an online portal where you can manage your car insurance 24/7.

Policy Expert car insurance reviews help you find out what it’s really like to be a customer. If you’ve used Policy Expert before, you can also leave a review and share your experience.

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Policy Expert Car insurance reviews (5025)

A star

Brilliant price every year Won't be beaten Reviewed on: 6th September 2023

Best

I have been very satisfied with this company. Reviewed on: 6th September 2023

Quick and easy

Quick and easy. No hassle, easy to follow and reachable when needed. Reviewed on: 6th September 2023

Great value, low faff.

So simple and quick to sort. Best price and awesome value. Reviewed on: 6th September 2023

Good company but getting very pricey

Been with Policy Expert for a few years now and honestly, I've been more than happy. When the timing belt on my beloved MG ZT 2.5 V6 went, I got in touch to arrange help to get me home and within 30 to 40 min my car was on the back of a flatbed truck and on my may home. Excellent communication and service. The one major thing I'm not too happy about is the cost of insuring my car. Price has increased astronomically over the years which ultimately, may make me rethink about renewing my policy and going elsewhere. Such a shame. Reviewed on: 6th September 2023

Good service and quality customer service

I was happy to ensure again my car white Policy expert for good quality insurance and excellent customer service! Thanks guys. Reviewed on: 6th September 2023

Great cover

Really simple and great cover for a good price. No problems from start to finish. Reviewed on: 6th September 2023

Great customer service

Fantastic insurance company, always helpful and informal, customer service is excellent Reviewed on: 6th September 2023

Hassle free

Happy with the policy offered, no issue with the renewal and hassle free Reviewed on: 6th September 2023

Excellent service and price

Have used Policy Expert for my car insurance for a few years. Always great service and price. Reviewed on: 6th September 2023

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