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Policy Expert : Car insurance reviews

4.82
Based on 5,025 reviews, last reviewed 3rd Nov 2025
No new 5 star reviews
in the past 90 days
100% decrease in 1 star reviews
in the past 90 days
See only 5 star reviews
89%
See only 4 star reviews
9%
See only 3 star reviews
1%
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0%
See only 1 star reviews
1%

Latest highest rating:

4

Setting up policy and getting renewal through very e... Setting up policy and getting renewal through very easy. Never had to claim and that will be the only useful review for an insurance company! Reviewed on: 7th September 2025
Scott's avatar
Scott

Latest lowest rating:

1

Terrible experience please stay away Terrible experience – please stay away! I had one of the worst experiences ever with this insurance company. My car broke down on the motorway while ... Read more Reviewed on: 3rd November 2025
Iacob Irina's avatar
Iacob Irina

About this product

Policy Expert car insurance comes in three levels of cover: Bronze, Silver and Gold.

Policy Expert car insurance has an uninsured driver promise with no excess to pay and protected no claims. There’s also a range of flexible add-ons and an online portal where you can manage your car insurance 24/7.

Policy Expert car insurance reviews help you find out what it’s really like to be a customer. If you’ve used Policy Expert before, you can also leave a review and share your experience.

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Policy Expert Car insurance reviews (5025)

Car and house insurance

5
Great people to deal with and had no problems with them which is what we all want Paul Reviewed on: 1st September 2022

Good Service

5
Easy to deal with Policy Expert's knowledgeable staff Reviewed on: 1st September 2022

Quick no hassle insurance

5
The policy came up on a price comparison website and was very competitive. Reviewed on: 1st September 2022

Quality insurance

5
Easy to insure and much cheaper with the same amount of cover than my last home insurance policy. I shall also be getting thier car insurance next year as an NHS colleague of mine has car insurance with them and had a minor accident with a very difficult and awkward man who was pestering my colleague with phone calls and threats of court action and the policy expert people took over so she had no more stress with the claim and they dealt with it, with extreme professionalism,no hassle for my colleague. Reviewed on: 1st September 2022

As good as it gets.

5
Great product at a great price. This policy matches everything I wanted at a very competitive price. Reviewed on: 1st September 2022

Great

4
Haven’t had to call customer service yet. Everything is easily done and was the cheapest price by far Reviewed on: 1st September 2022

Good value

5
It was a really easy and quick service to use Reviewed on: 1st September 2022

Excellent company

5
Great company great service I look forward to being with this company for many years Reviewed on: 1st September 2022

Excellent service

5
Very speedy and very well delivered Reviewed on: 1st September 2022

The best

5
I’m not going to lie, we all know insurers for the most part are scum. You might deny it, but you know it’s true. Parasites who take money for nothing and make it as hard as possible to get any sort of pay out. Thieves essentially. I used to work in insurance, I was one of you lot. Toxic, horrible, encouraged to sell policies that were unsuitable and impossible to get out of. Not policy expert though, they are genuinely so kind and helpful and make everything a breeze. Genuinely lovely people, and should be considered for winning the insurance choice award every year. Reviewed on: 1st September 2022

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