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Policy Expert : Car insurance reviews

4.67
Based on 5,027 reviews, last reviewed 29th May 2026
No new 5 star reviews
in the past 90 days
200% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
89%
See only 4 star reviews
9%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
1%

Latest highest rating:

4

Setting up policy and getting renewal through very e... Setting up policy and getting renewal through very easy. Never had to claim and that will be the only useful review for an insurance company! Reviewed on: 7th September 2025
Scott's avatar
Scott

Latest lowest rating:

1

On price comparison site was one price, clicking on... On price comparison site was one price, clicking on buy now price jumped up 120 pounds, hows that happened, no joy from customer service but never exp... Read more Reviewed on: 29th May 2026
phillip f's avatar
phillip f

About this product

Policy Expert car insurance comes in three levels of cover: Bronze, Silver and Gold.

Policy Expert car insurance has an uninsured driver promise with no excess to pay and protected no claims. There’s also a range of flexible add-ons and an online portal where you can manage your car insurance 24/7.

Policy Expert car insurance reviews help you find out what it’s really like to be a customer. If you’ve used Policy Expert before, you can also leave a review and share your experience.

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Policy Expert Car insurance reviews (5027)

Finally! transparent insurance

5
Super quick to set up and easy to modify changes. Added a new driver to my policy and was applied a refund which landed back to my payment source within a day where previous insurers would have swallowed this up in admin costs! No premium number to call either. My 30th year of insurance and wish they'd been around sooner Reviewed on: 6th September 2023

Excellent service

5
I have been with policy expert for 4 years now as they are very efficient courteous friendly staff and always get me the best price Reviewed on: 6th September 2023

Hassle free , great customer service

5
Hassle free car insurance. From quote to policy documentation. Would recommend Reviewed on: 6th September 2023

Quality Cheap Car Insurance

5
After looking on all the comparisons sites Policy Experts was found to offer the best quality of insurance at the cheapest price Reviewed on: 6th September 2023

They were the cheapest.

3
Had no other experience with them thus far (and hopefully won't need to). Reviewed on: 6th September 2023

Less for more

4
Got more services for less money than many more companies out there friendly staff explain everything knew what I was buying no hidden charges Reviewed on: 5th September 2023

Policy expert car insurance

5
Best prices excellent customer service highly recommend third year with them. Reviewed on: 5th September 2023

Excellent

5
Good price, friendly staff! Strictly recommend! Reviewed on: 5th September 2023

Easy use reliable and informative websites and colleagues on the phone when needed.

5
Competitive prices and reliable service when needed. Easy use website and information provided. Happy to self correct when needed Reviewed on: 5th September 2023

Excellent Service

5
Really great to deal with, easy to communicate and If there are any problems they are sorted straight away. Would recommend Reviewed on: 5th September 2023

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