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Policy Expert : Car insurance reviews

4.67
Based on 5,027 reviews, last reviewed 29th May 2026
No new 5 star reviews
in the past 90 days
200% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
89%
See only 4 star reviews
9%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
1%

Latest highest rating:

4

Setting up policy and getting renewal through very e... Setting up policy and getting renewal through very easy. Never had to claim and that will be the only useful review for an insurance company! Reviewed on: 7th September 2025
Scott's avatar
Scott

Latest lowest rating:

1

On price comparison site was one price, clicking on... On price comparison site was one price, clicking on buy now price jumped up 120 pounds, hows that happened, no joy from customer service but never exp... Read more Reviewed on: 29th May 2026
phillip f's avatar
phillip f

About this product

Policy Expert car insurance comes in three levels of cover: Bronze, Silver and Gold.

Policy Expert car insurance has an uninsured driver promise with no excess to pay and protected no claims. There’s also a range of flexible add-ons and an online portal where you can manage your car insurance 24/7.

Policy Expert car insurance reviews help you find out what it’s really like to be a customer. If you’ve used Policy Expert before, you can also leave a review and share your experience.

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Policy Expert Car insurance reviews (5027)

Excellent service and value

5
Been with the company 2 years now, on renewal they even reduced the cost to match one I had found cheaper Reviewed on: 5th September 2023

Great

5
Excellent car insurance company! Fast service, competitive rates, and outstanding customer support. Always helpful and knowledgeable. Highly recommend! Reviewed on: 5th September 2023

Great company

5
I did everything online I got everything I needed from my insurance thanks for a great service Reviewed on: 5th September 2023

CUSTOMER SERVICE IS EXCELLENT

5
whenever i am dealing with POLICY EXPERT i get immediate response with an actual person who are always so polite and knowledgeable and i certainly got the right car insurance that suited my needs Reviewed on: 5th September 2023

Amazing insurance Policy

5
Amazing customer service and excellent delivery and helpful staff Reviewed on: 5th September 2023

Excellent customer service, fast problem solving

5
10/10 nothing more, nothing less :) Reviewed on: 5th September 2023

Competitive prices, expertly customised policies

5
I always go to Policy Expert for renewals or to start a new policy. They are friendly, helpful staff and I really feel I have been sold the correct policy for my needs. Reviewed on: 5th September 2023

The customer services was fantastic.

5
The customer service representative was very knowledgeable and accommodating. Reviewed on: 5th September 2023

Good insurance company

5
Policy experts were the cheapest in the market Reviewed on: 5th September 2023

Best cover ever

5
5star car insurance, everything you need included at a fabulous price, they go above and beyond to satisfy all your wants and needs that a car insurance has to offer Reviewed on: 5th September 2023

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