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Policy Expert : Car insurance reviews

Name: Car insurance
Rating: 4.63 (5028 reviews)

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4.63

Based on 5,028 reviews, last reviewed 4th Aug 2026

No new 5 star reviews

in the past 90 days

300% increase in 1 star reviews

in the past 90 days

89%

Latest highest rating:

4

Setting up policy and getting renewal through very e... Setting up policy and getting renewal through very easy. Never had to claim and that will be the only useful review for an insurance company! Reviewed on: 7th September 2025

Latest lowest rating:

1

Cancels Your Annual Car Insurance And Keeps The Money Cheeky anyway to request additional documents AFTER you've already paid for annual car insurance (never happened with other car insurance companies), ... Read more Reviewed on: 4th August 2026

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About this product

Policy Expert car insurance comes in three levels of cover: Bronze, Silver and Gold.

Policy Expert car insurance has an uninsured driver promise with no excess to pay and protected no claims. There’s also a range of flexible add-ons and an online portal where you can manage your car insurance 24/7.

Policy Expert car insurance reviews help you find out what it’s really like to be a customer. If you’ve used Policy Expert before, you can also leave a review and share your experience.

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Policy Expert Car insurance reviews (5028)

Excellent Service

Really great to deal with, easy to communicate and If there are any problems they are sorted straight away. Would recommend Reviewed on: 5th September 2023

Excellent service and value

Been with the company 2 years now, on renewal they even reduced the cost to match one I had found cheaper Reviewed on: 5th September 2023

Great

Excellent car insurance company! Fast service, competitive rates, and outstanding customer support. Always helpful and knowledgeable. Highly recommend! Reviewed on: 5th September 2023

Great company

I did everything online I got everything I needed from my insurance thanks for a great service Reviewed on: 5th September 2023

CUSTOMER SERVICE IS EXCELLENT

whenever i am dealing with POLICY EXPERT i get immediate response with an actual person who are always so polite and knowledgeable and i certainly got the right car insurance that suited my needs Reviewed on: 5th September 2023

Amazing insurance Policy

Amazing customer service and excellent delivery and helpful staff Reviewed on: 5th September 2023

Excellent customer service, fast problem solving

10/10 nothing more, nothing less :) Reviewed on: 5th September 2023

Competitive prices, expertly customised policies

I always go to Policy Expert for renewals or to start a new policy. They are friendly, helpful staff and I really feel I have been sold the correct policy for my needs. Reviewed on: 5th September 2023

The customer services was fantastic.

The customer service representative was very knowledgeable and accommodating. Reviewed on: 5th September 2023

Good insurance company

Policy experts were the cheapest in the market Reviewed on: 5th September 2023

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