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Policy Expert : Car insurance reviews

4.68
Based on 5,027 reviews, last reviewed 29th May 2026
No new 5 star reviews
in the past 90 days
200% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
89%
See only 4 star reviews
9%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
1%

Latest highest rating:

4

Setting up policy and getting renewal through very e... Setting up policy and getting renewal through very easy. Never had to claim and that will be the only useful review for an insurance company! Reviewed on: 7th September 2025
Scott's avatar
Scott

Latest lowest rating:

1

On price comparison site was one price, clicking on... On price comparison site was one price, clicking on buy now price jumped up 120 pounds, hows that happened, no joy from customer service but never exp... Read more Reviewed on: 29th May 2026
phillip f's avatar
phillip f

About this product

Policy Expert car insurance comes in three levels of cover: Bronze, Silver and Gold.

Policy Expert car insurance has an uninsured driver promise with no excess to pay and protected no claims. There’s also a range of flexible add-ons and an online portal where you can manage your car insurance 24/7.

Policy Expert car insurance reviews help you find out what it’s really like to be a customer. If you’ve used Policy Expert before, you can also leave a review and share your experience.

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Policy Expert Car insurance reviews (5027)

Fast and easy

5
It was an easy website to use and everything all done on line brilliant. Reviewed on: 9th September 2021

Affordable and affable - it's an A from me!

5
Having been let down by a company I won't mention at a particularly delicate time as I was sorting out various insurances following the very sad death of my wife through cancer, I came across Policy Expert on a comparison site. From the word go it was easy to get a very competitive quote online from them, with easy-to-fill-in documentation, and they kept me bang informed with regular, friendly and easy to follow emails and correspondence. I will certainly be using them again. Reviewed on: 9th September 2021

Great Service

5
Great service, easy to get a quote and set up and fantastic price. Reviewed on: 9th September 2021

They are fab!

5
Easy to deal with and amazing price. Nice and friendly service and I'd pretty much say there exceptional on how they treat there policy holders. Reviewed on: 9th September 2021

very quick to respond to you

5
a very quick responce and good feed back and price Reviewed on: 9th September 2021

Excellent service

5
Great company that care about their customers. Excellent customer service and value for money Reviewed on: 9th September 2021

Great service

4
No problems at all with this company. Reviewed on: 9th September 2021

Great customer service!

5
Recently been in an accident and when speaking to someone from claims department they were so efficient and caring it felt like a whole weight had been lifted off my shoulders knowing they were going to help me through it! Reviewed on: 9th September 2021

Car insurance

5
Fantastic prices from a top company Reviewed on: 9th September 2021

Cheap as chips

5
I was with your company 7 years ago when I 1st passed my driving test and was very cheap then. I have now been given a chance to rejoin your company now and it has been the cheapest policy I have ever had. Great customer service and easy to apply. Very happy with everything I have come across. Reviewed on: 9th September 2021

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