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Policy Expert : Car insurance reviews

Name: Car insurance
Rating: 4.65 (5028 reviews)

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4.65

Based on 5,028 reviews, last reviewed 4th Aug 2026

No new 5 star reviews

in the past 90 days

300% increase in 1 star reviews

in the past 90 days

89%

Latest highest rating:

4

Setting up policy and getting renewal through very e... Setting up policy and getting renewal through very easy. Never had to claim and that will be the only useful review for an insurance company! Reviewed on: 7th September 2025

Latest lowest rating:

1

Cancels Your Annual Car Insurance And Keeps The Money Cheeky anyway to request additional documents AFTER you've already paid for annual car insurance (never happened with other car insurance companies), ... Read more Reviewed on: 4th August 2026

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About this product

Policy Expert car insurance comes in three levels of cover: Bronze, Silver and Gold.

Policy Expert car insurance has an uninsured driver promise with no excess to pay and protected no claims. There’s also a range of flexible add-ons and an online portal where you can manage your car insurance 24/7.

Policy Expert car insurance reviews help you find out what it’s really like to be a customer. If you’ve used Policy Expert before, you can also leave a review and share your experience.

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Policy Expert Car insurance reviews (5028)

Customer service

I have contacted a customer service a number of times, every time they were able to help me out straight away. Reviewed on: 9th September 2021

Fast and easy

It was an easy website to use and everything all done on line brilliant. Reviewed on: 9th September 2021

Affordable and affable - it's an A from me!

Having been let down by a company I won't mention at a particularly delicate time as I was sorting out various insurances following the very sad death of my wife through cancer, I came across Policy Expert on a comparison site. From the word go it was easy to get a very competitive quote online from them, with easy-to-fill-in documentation, and they kept me bang informed with regular, friendly and easy to follow emails and correspondence. I will certainly be using them again. Reviewed on: 9th September 2021

Great Service

Great service, easy to get a quote and set up and fantastic price. Reviewed on: 9th September 2021

They are fab!

Easy to deal with and amazing price. Nice and friendly service and I'd pretty much say there exceptional on how they treat there policy holders. Reviewed on: 9th September 2021

very quick to respond to you

a very quick responce and good feed back and price Reviewed on: 9th September 2021

Excellent service

Great company that care about their customers. Excellent customer service and value for money Reviewed on: 9th September 2021

Great service

No problems at all with this company. Reviewed on: 9th September 2021

Great customer service!

Recently been in an accident and when speaking to someone from claims department they were so efficient and caring it felt like a whole weight had been lifted off my shoulders knowing they were going to help me through it! Reviewed on: 9th September 2021

Car insurance

Fantastic prices from a top company Reviewed on: 9th September 2021

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