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Policy Expert : Car insurance reviews

Name: Car insurance
Rating: 4.68 (5027 reviews)

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4.68

Based on 5,027 reviews, last reviewed 29th May 2026

No new 5 star reviews

in the past 90 days

200% increase in 1 star reviews

in the past 90 days

89%

Latest highest rating:

4

Setting up policy and getting renewal through very e... Setting up policy and getting renewal through very easy. Never had to claim and that will be the only useful review for an insurance company! Reviewed on: 7th September 2025

Latest lowest rating:

1

On price comparison site was one price, clicking on... On price comparison site was one price, clicking on buy now price jumped up 120 pounds, hows that happened, no joy from customer service but never exp... Read more Reviewed on: 29th May 2026

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About this product

Policy Expert car insurance comes in three levels of cover: Bronze, Silver and Gold.

Policy Expert car insurance has an uninsured driver promise with no excess to pay and protected no claims. There’s also a range of flexible add-ons and an online portal where you can manage your car insurance 24/7.

Policy Expert car insurance reviews help you find out what it’s really like to be a customer. If you’ve used Policy Expert before, you can also leave a review and share your experience.

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Policy Expert Car insurance reviews (5027)

Labi

Excellent price great online service Reviewed on: 9th September 2021

Straightforward

Like the title of this review these guys were easy to deal with, the webpage is easy to navigate and the person on the end of the phone was very knowledgeable and happy to speak to compared to other companies I have dealt with before Reviewed on: 9th September 2021

Good price good prouduct

Easy to set up gave cover i needed for a competetive price thanks Reviewed on: 9th September 2021

Excellent

Excellent communication value for money don't rip you off Reviewed on: 9th September 2021

Prompt and efficient. Good value for money.

Response via email was prompt and when I phoned to query my start date on my policy I was reassured by the customer service provider. Reviewed on: 9th September 2021

Excellent service

I was given help and advice when needed to change policy and it was done with great ease Reviewed on: 9th September 2021

Good friendly efficient service no worrying required

Very good efficient service. Friendly no worries. Reviewed on: 9th September 2021

Excellent value for the money and easy to deal with

Had to add something on the insurance and they were busy but rang me back pretty quickly. The problem was resolved in minutes very happy with the sevice Reviewed on: 9th September 2021

Best customer service

Easy to buy insurance. Very competitive price and fantastic customer service. Would definitely recommend. Reviewed on: 9th September 2021

Customer service

I have contacted a customer service a number of times, every time they were able to help me out straight away. Reviewed on: 9th September 2021

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