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Policy Expert : Car insurance reviews

View other Policy Expert products
4.82
Based on 5,025 reviews, last reviewed 3rd Nov 2025
No new 5 star reviews
in the past 90 days
100% decrease in 1 star reviews
in the past 90 days
See only 5 star reviews
89%
See only 4 star reviews
9%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
1%

Latest highest rating:

4

Setting up policy and getting renewal through very e... Setting up policy and getting renewal through very easy. Never had to claim and that will be the only useful review for an insurance company! Reviewed on: 7th September 2025
Scott's avatar
Scott

Latest lowest rating:

1

Terrible experience please stay away Terrible experience – please stay away! I had one of the worst experiences ever with this insurance company. My car broke down on the motorway while ... Read more Reviewed on: 3rd November 2025
Iacob Irina's avatar
Iacob Irina
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About this product

Policy Expert car insurance comes in three levels of cover: Bronze, Silver and Gold.

Policy Expert car insurance has an uninsured driver promise with no excess to pay and protected no claims. There’s also a range of flexible add-ons and an online portal where you can manage your car insurance 24/7.

Policy Expert car insurance reviews help you find out what it’s really like to be a customer. If you’ve used Policy Expert before, you can also leave a review and share your experience.

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Policy Expert Car insurance reviews (5025)

Excellent

5
They do as they say,very friendly and easy to get want you need and I must say very competitive:) Reviewed on: 5th September 2023
Dazza's avatar
Dazza

Brilliant service

5
It's do easy to get your insurances through policy expert I've got car and house insurance. Staff are very friendly and offer expert advice,had to change car details when got my new car easy to do and everything was emailed to me within the hour Reviewed on: 5th September 2023
Nikky's avatar
Nikky

Excellence personified

5
Very good prices but I tried elsewhere and they provided me with cheaper insurance 2 years in a row. Reviewed on: 5th September 2023
robert bird's avatar
robert bird

Easy to take out policy

4
All done efficiently and easy to arrange cover. Reviewed on: 5th September 2023
Allan Seddon's avatar
Allan Seddon

Car insurance

5
Policy expert very easy to set up car insurance regular up dates Reviewed on: 5th September 2023
Kelly Zivtins 's avatar
Kelly Zivtins

Price jump

2
Disappointed price jumped this year I was to busy with life to change auto renewed, next year will go elsewhere. No I've not had any claims either Reviewed on: 5th September 2023
Laurie clark's avatar
Laurie clark
Reply from Policy Expert Hello Laurie Clark, Thank you for taking the time to leave this review. I am sorry to hear you premium has increased this year. I'd really like the opportunity to investigate this for you but unfortunately, I am unable to locate your policy using the details in this review. Can you please email me at [email protected] with your policy number and I'll be sure to pick this up and get back to you. Thanks Mick Response date: 28th September 2023
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Policy Expert

Great company

5
The cheapest insurance company I have used, The customer service can't help you enough. Reviewed on: 5th September 2023
Bmo's avatar
Bmo

Excellent price

4
The car insurance price is reasonable and excellent customer service. Reviewed on: 5th September 2023
Precious 's avatar
Precious

Great service

5
Been with them a few years great service Reviewed on: 5th September 2023
bren gamble's avatar
bren gamble

Great company

5
Policy expert was the most competitive price with a real easy to follow process that made buying from them a easy decision. Would recommend to anyone looking for insurance. Reviewed on: 5th September 2023
Dan Harding's avatar
Dan Harding

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