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Policy Expert : Car insurance reviews

Name: Car insurance
Rating: 4.68 (5027 reviews)

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4.68

Based on 5,027 reviews, last reviewed 29th May 2026

No new 5 star reviews

in the past 90 days

200% increase in 1 star reviews

in the past 90 days

89%

Latest highest rating:

4

Setting up policy and getting renewal through very e... Setting up policy and getting renewal through very easy. Never had to claim and that will be the only useful review for an insurance company! Reviewed on: 7th September 2025

Latest lowest rating:

1

On price comparison site was one price, clicking on... On price comparison site was one price, clicking on buy now price jumped up 120 pounds, hows that happened, no joy from customer service but never exp... Read more Reviewed on: 29th May 2026

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About this product

Policy Expert car insurance comes in three levels of cover: Bronze, Silver and Gold.

Policy Expert car insurance has an uninsured driver promise with no excess to pay and protected no claims. There’s also a range of flexible add-ons and an online portal where you can manage your car insurance 24/7.

Policy Expert car insurance reviews help you find out what it’s really like to be a customer. If you’ve used Policy Expert before, you can also leave a review and share your experience.

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Policy Expert Car insurance reviews (5027)

EASY SET UP

JUST TRANSFERRED MY VAN INSURANCE TO SURE THING AND FOUND THEM VERY COMPETITIVE WITH THE PRICE .THEY WERE ALSO VERY EASY TO SET UP WITH THE NEW INSURANCE AND KEPT ME INFORMED EVERY STEP OF THE WAY. THOROUGHLY RECOMMEND THEM TO FAMILY AND FRIENDS. Reviewed on: 9th September 2019

Great

Very competitively priced so easy to do online Reviewed on: 9th September 2019

Great people skills

Always had amazing help and friendly communication Reviewed on: 9th September 2019

Value for Sure

Trouble free and efficient. Good company living up to their ‘Sure Thing’ name. Reviewed on: 8th September 2019

Provide you with all the information

Sure thing provided me with all the information that I needed. Reviewed on: 8th September 2019

first time using sure thing found it all so easy and hassle free

first time using sure thing found it all so easy and hassle free great price and great cover all included even breakdown amazing Reviewed on: 8th September 2019

Great price

Great price and easy to arrange online. Reviewed on: 8th September 2019

Easy

Easy to set up value for money great product Reviewed on: 8th September 2019

Excellent customer service

I have comprehensive car insurance with Sure Thing. My car battery went dead while I was going to an address to meet a man with a van for single items removal. I am disabled and we were stuck on the side of the road in bad weather with our pet. The team was very professional and the recovery got to us and gave us a jump start. On the phone I was reassured that everything is going to be okay and it was. The insurance premium was cheaper and it also included a dash cam with memory card which gives me peace of mind. Reviewed on: 8th September 2019

Great insurance company

Great insurance company, and can offer you a good policy! Reasonable price and really to set up. Would highly recommend and will renew next year!! Reviewed on: 8th September 2019

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