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Policy Expert : Car insurance reviews

Name: Car insurance
Rating: 4.65 (5028 reviews)

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4.65

Based on 5,028 reviews, last reviewed 4th Aug 2026

No new 5 star reviews

in the past 90 days

300% increase in 1 star reviews

in the past 90 days

89%

Latest highest rating:

4

Setting up policy and getting renewal through very e... Setting up policy and getting renewal through very easy. Never had to claim and that will be the only useful review for an insurance company! Reviewed on: 7th September 2025

Latest lowest rating:

1

Cancels Your Annual Car Insurance And Keeps The Money Cheeky anyway to request additional documents AFTER you've already paid for annual car insurance (never happened with other car insurance companies), ... Read more Reviewed on: 4th August 2026

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About this product

Policy Expert car insurance comes in three levels of cover: Bronze, Silver and Gold.

Policy Expert car insurance has an uninsured driver promise with no excess to pay and protected no claims. There’s also a range of flexible add-ons and an online portal where you can manage your car insurance 24/7.

Policy Expert car insurance reviews help you find out what it’s really like to be a customer. If you’ve used Policy Expert before, you can also leave a review and share your experience.

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Policy Expert Car insurance reviews (5028)

It was very good the best price around very happy

we did this over the phone and the help we got was really good and helpfull and the best price Reviewed on: 23rd August 2019

Saved £340 by signing up with Sure Thing - They are a Sure Thing....Brilliant!

My insurance quote renewal with a company I have been loyal to for many years was extremely high. They would not reduce my premium and so I found Sure Thing. The policy met with my requirements and I saved a fortune. My account is easy to access and I am delighted with the service and policy. Reviewed on: 23rd August 2019

Insurance

Good Insurance Company and very good value and customer friendly Reviewed on: 22nd August 2019

Awful

Waste of space don’t bother with these cowboys Reviewed on: 22nd August 2019

It's a sure thing with 'sure thing'

Great service friendly staff and efficiency make this insurance company a 'sure thing'...never left to doubt. Reviewed on: 22nd August 2019

Great Value cover

Fortunately I haven't had to make a claim yet, but the cover has everything I need, my documents are spot on and it's great value for money. So far so good... and I'd be happy to recommend Sure Thing to my friends. Reviewed on: 22nd August 2019

Brilliant

Been brilliant since moving to them Reviewed on: 22nd August 2019

Nice and easy

I found the site easy to use encountered no problems Reviewed on: 22nd August 2019

Easy to arrange

it is a few months back since I arranged my car insurance and I was pleased with the premium and the cover. Wasn't to happy with the additional premium when I wanted to add my son as an additional driver and nor was I happy with the additional premium when I changed my car from a 1995 cc to a 1200 cc and I had to pay more and could understand that. My advice don't make any changes to your policy once you have taken it out because it is expensive. Reviewed on: 22nd August 2019

Fantastic

Fantastic company very helpful wen ring up Reviewed on: 22nd August 2019

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