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Policy Expert : Car insurance reviews

Name: Car insurance
Rating: 4.82 (5025 reviews)

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4.82

Based on 5,025 reviews, last reviewed 3rd Nov 2025

No new 5 star reviews

in the past 90 days

100% decrease in 1 star reviews

in the past 90 days

89%

Latest highest rating:

4

Setting up policy and getting renewal through very e... Setting up policy and getting renewal through very easy. Never had to claim and that will be the only useful review for an insurance company! Reviewed on: 7th September 2025

Latest lowest rating:

1

Terrible experience please stay away Terrible experience – please stay away! I had one of the worst experiences ever with this insurance company. My car broke down on the motorway while ... Read more Reviewed on: 3rd November 2025

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About this product

Policy Expert car insurance comes in three levels of cover: Bronze, Silver and Gold.

Policy Expert car insurance has an uninsured driver promise with no excess to pay and protected no claims. There’s also a range of flexible add-ons and an online portal where you can manage your car insurance 24/7.

Policy Expert car insurance reviews help you find out what it’s really like to be a customer. If you’ve used Policy Expert before, you can also leave a review and share your experience.

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Policy Expert Car insurance reviews (5025)

Very happy service

Really helpful and very friendly Reviewed on: 22nd August 2019

Easy and simple insurance at great value

Doing my insurance with sure thing was easy and simple! Their website and break down of insurance cover was so easy to understand! Reviewed on: 22nd August 2019

Very efficient

Very efficient when purchasing new car insurance Reviewed on: 22nd August 2019

Great service

I haven't made a claim but so far so good. Cheaper then my last insurance for the same value policy Reviewed on: 22nd August 2019

Brilliantly perfect

I've had my 2 policys with sure thing for a good year or so now never had any problems at all. Any questions you may have they are there ready to sort out instantly. I will be staying with sure thing for years definitely!!! Lovely people Best prices I've had so far!!! Definitely been recommended :) :) Reviewed on: 22nd August 2019

Monthly payments increased

Don’t touch them with a barge pole!!!!! Reviewed on: 22nd August 2019

Great

Absolutely great perfect company very helpful. Thanks Reviewed on: 22nd August 2019

easy experience

so quick and easy to organise would definitely recommend this insurance company. Reviewed on: 22nd August 2019

Seemless transfer to new insurance provider

I selected Sure things as my new insurance provider when my last policy expired due to the lower monthly cost with many benefits. The transition was easy and all done online which helps busy lives. Reviewed on: 22nd August 2019

Excellent quick and easy service.

Very easily accessible info. Quick service and quality of cover Reviewed on: 22nd August 2019

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