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Policy Expert : Car insurance reviews

Name: Car insurance
Rating: 4.82 (5025 reviews)

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4.82

Based on 5,025 reviews, last reviewed 3rd Nov 2025

No new 5 star reviews

in the past 90 days

100% decrease in 1 star reviews

in the past 90 days

89%

Latest highest rating:

4

Setting up policy and getting renewal through very e... Setting up policy and getting renewal through very easy. Never had to claim and that will be the only useful review for an insurance company! Reviewed on: 7th September 2025

Latest lowest rating:

1

Terrible experience please stay away Terrible experience – please stay away! I had one of the worst experiences ever with this insurance company. My car broke down on the motorway while ... Read more Reviewed on: 3rd November 2025

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About this product

Policy Expert car insurance comes in three levels of cover: Bronze, Silver and Gold.

Policy Expert car insurance has an uninsured driver promise with no excess to pay and protected no claims. There’s also a range of flexible add-ons and an online portal where you can manage your car insurance 24/7.

Policy Expert car insurance reviews help you find out what it’s really like to be a customer. If you’ve used Policy Expert before, you can also leave a review and share your experience.

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Policy Expert Car insurance reviews (5025)

Exceptional Value - a third cheaper than my previous insurance.

Sure Thing provided me with a great value option for my insurance options! Great value, easy to set up and not one single issue. Reviewed on: 22nd August 2019

Friendly service

I had a nice friendly service , quick and efficient and such value for money Reviewed on: 22nd August 2019

Great service great company

Bought this policy firstly due to price over half of others on search engine although it's cheaper I got free dash cam and its premium service for good prices thanks sure thing Reviewed on: 22nd August 2019

Great company

Good customer service, easy to access all my documents Reviewed on: 22nd August 2019

Quick easy competitive

Getting car insurance from Sure Thing was simple and their price was right. Fully recommend them Reviewed on: 22nd August 2019

Easy experience

Was changing my insurance over to another policy the call was straight forward and everything was explained to me in detail. I’d made a few mistakes and they were changed quickly and I wasn’t made to feel stupid. I didn’t feel rushed to get it done quickly even though the call waiting times were 10/15 mins Reviewed on: 22nd August 2019

helpful,good service good price

good service . quick response fair prices Reviewed on: 22nd August 2019

Five star service

After paying hiked up insurance prices each year & the dreaded chore of trawling the internet for a decent quote I was delighted to find a very reasonable quote from Sure Thing. The added bonus of a dascham offer too ! Sure thing beat my renewal quote by over £200. The process was super quick & easy. I collected my dashcam from Halfords. One happy motorist !! Reviewed on: 21st August 2019

Seemless and good value

A seemless customer experience with a very good quote and backup customer service. Reviewed on: 21st August 2019

Hope it proves to be a good company

I am new to sure thing. I switched to this company because it had the best lowest price for the same survives. Reviewed on: 21st August 2019

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