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Policy Expert : Car insurance reviews

Name: Car insurance
Rating: 4.65 (5028 reviews)

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4.65

Based on 5,028 reviews, last reviewed 4th Aug 2026

No new 5 star reviews

in the past 90 days

300% increase in 1 star reviews

in the past 90 days

89%

Latest highest rating:

4

Setting up policy and getting renewal through very e... Setting up policy and getting renewal through very easy. Never had to claim and that will be the only useful review for an insurance company! Reviewed on: 7th September 2025

Latest lowest rating:

1

Cancels Your Annual Car Insurance And Keeps The Money Cheeky anyway to request additional documents AFTER you've already paid for annual car insurance (never happened with other car insurance companies), ... Read more Reviewed on: 4th August 2026

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About this product

Policy Expert car insurance comes in three levels of cover: Bronze, Silver and Gold.

Policy Expert car insurance has an uninsured driver promise with no excess to pay and protected no claims. There’s also a range of flexible add-ons and an online portal where you can manage your car insurance 24/7.

Policy Expert car insurance reviews help you find out what it’s really like to be a customer. If you’ve used Policy Expert before, you can also leave a review and share your experience.

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Policy Expert Car insurance reviews (5028)

Five star service

After paying hiked up insurance prices each year & the dreaded chore of trawling the internet for a decent quote I was delighted to find a very reasonable quote from Sure Thing. The added bonus of a dascham offer too ! Sure thing beat my renewal quote by over £200. The process was super quick & easy. I collected my dashcam from Halfords. One happy motorist !! Reviewed on: 21st August 2019

Seemless and good value

A seemless customer experience with a very good quote and backup customer service. Reviewed on: 21st August 2019

Hope it proves to be a good company

I am new to sure thing. I switched to this company because it had the best lowest price for the same survives. Reviewed on: 21st August 2019

Excellent service

Easy to follow website. Quick response and reasonable quote. Reviewed on: 20th August 2019

Easy and straight forward.

Cheapest and easy to understand. Straight forward. Reviewed on: 20th August 2019

Easy to deal with!

Surething are very customer friendly. Any queries I've had or when I changed my car, customer service was brilliant. Helpful, friendly staff. Makes life less complicated! Reviewed on: 20th August 2019

Fantastic offer great prise.

Quick quote great customer services team Reviewed on: 20th August 2019

Quick and easy to use

Really easy to do on line , took a few minutes to do. Reviewed on: 20th August 2019

Car insurance

Needed to change address and car during my policy. Easy to complete online and customer service department were easy to contact when I needed help. Reviewed on: 20th August 2019

BRILLIANT HIDDEN BENEFITS

There are so many items included in the policy that are expensive add-ons with other companies. Do your homework and you will see this company is a no brainer Reviewed on: 20th August 2019

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