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Policy Expert : Car insurance reviews

4.67
Based on 5,027 reviews, last reviewed 29th May 2026
No new 5 star reviews
in the past 90 days
200% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
89%
See only 4 star reviews
9%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
1%

Latest highest rating:

4

Setting up policy and getting renewal through very e... Setting up policy and getting renewal through very easy. Never had to claim and that will be the only useful review for an insurance company! Reviewed on: 7th September 2025
Scott's avatar
Scott

Latest lowest rating:

1

On price comparison site was one price, clicking on... On price comparison site was one price, clicking on buy now price jumped up 120 pounds, hows that happened, no joy from customer service but never exp... Read more Reviewed on: 29th May 2026
phillip f's avatar
phillip f

About this product

Policy Expert car insurance comes in three levels of cover: Bronze, Silver and Gold.

Policy Expert car insurance has an uninsured driver promise with no excess to pay and protected no claims. There’s also a range of flexible add-ons and an online portal where you can manage your car insurance 24/7.

Policy Expert car insurance reviews help you find out what it’s really like to be a customer. If you’ve used Policy Expert before, you can also leave a review and share your experience.

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Policy Expert Car insurance reviews (5027)

brilliant service

5
brilliant service and very helpful and friendly Reviewed on: 29th July 2019

I choose the right thing with sure thing!

5
Will definitely be recommending sure thing to family and friends, efficient service, quote third of the other quotes Reviewed on: 29th July 2019

Amazing company

5
Great insurance great company and great staff Reviewed on: 29th July 2019

Customer Friendly & cost effective

5
Very good service and highly competitive rates compared to other providers. Reviewed on: 28th July 2019

Easy to setup

5
No problems at all, easy to use and update Reviewed on: 27th July 2019

Car insurance

5
Excellent company on the phone and on line Reviewed on: 27th July 2019

Fantastic customer service

5
Very good service and fair pricing also the free dash cam almost halves your cost of insuring your car Reviewed on: 27th July 2019

quick and friendly service!

5
I recently started a car insurance with sure thing and the whole experience has been quick, easy and stress free! When I called up with a query, the service was friendly and helpful. They answered all my questions and put my mind at ease. Reviewed on: 26th July 2019

Good Value

5
Good Value - includes extensive Breakdown cover Reviewed on: 26th July 2019

100%

5
I have only been with sure thing for a short amount of time but in the time I have it has been so easy sailing. All the agents I spoke to on the phone were very helpful. I took my policy out online and it was so straight forward! Thankyou for making my life easier. Reviewed on: 26th July 2019

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