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Policy Expert : Car insurance reviews

4.82
Based on 5,025 reviews, last reviewed 3rd Nov 2025
No new 5 star reviews
in the past 90 days
100% decrease in 1 star reviews
in the past 90 days
See only 5 star reviews
89%
See only 4 star reviews
9%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
1%

Latest highest rating:

4

Setting up policy and getting renewal through very e... Setting up policy and getting renewal through very easy. Never had to claim and that will be the only useful review for an insurance company! Reviewed on: 7th September 2025
Scott's avatar
Scott

Latest lowest rating:

1

Terrible experience please stay away Terrible experience – please stay away! I had one of the worst experiences ever with this insurance company. My car broke down on the motorway while ... Read more Reviewed on: 3rd November 2025
Iacob Irina's avatar
Iacob Irina

About this product

Policy Expert car insurance comes in three levels of cover: Bronze, Silver and Gold.

Policy Expert car insurance has an uninsured driver promise with no excess to pay and protected no claims. There’s also a range of flexible add-ons and an online portal where you can manage your car insurance 24/7.

Policy Expert car insurance reviews help you find out what it’s really like to be a customer. If you’ve used Policy Expert before, you can also leave a review and share your experience.

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Policy Expert Car insurance reviews (5025)

Easy to make a claim

5
Made my first claim recently after 37 of driving, they were very efficient and helped me through the process Reviewed on: 5th September 2023

Great car insurance

5
Cannot fault policy expert car insurance. Fantastic fair pricing and a great level of cover for the price. Would absolutely recommend to my friends and family. Reviewed on: 5th September 2023

Car insurance

4
Very efficient, car insurance detail given and without too much fuss my car insurance was finalised, definitely recommend to family and friends Reviewed on: 5th September 2023

Number One Shooting Star

5
What an easy and smooth way (compared to others) to get your car insured. Reviewed on: 5th September 2023

Pro-active, straightforward and no-nonsense

5
Being a busy mum I really value Policy Expert's reminders, clear explanations and the 'no surprises' offer from a modern company. Reviewed on: 5th September 2023

Reliable ,easy affordable

5
I have used policy expert for many years now and I feel the products they offer are the best around . The website is so easy to use and their prices are spot on. Reviewed on: 5th September 2023

Great coverage for a good price.

5
Easy to get a quote, great coverage including breakdown cover at a reasonable price. Reviewed on: 5th September 2023

Fantastic customer service

5
Easy transition from old insurer .Positive and straight forward no nonsense jargon! Reviewed on: 5th September 2023

Great company

5
Very reasonable quotes, easy to communicate with would highly recommend to my family and friends. Reviewed on: 5th September 2023

Great and Simple

5
Getting car insurance can be a right pain in the bum being stuck on the phone for a long time and I really do not look forward to doing this annually. To be able to this online saved me a huge amount of time and was convenient for me to do at my preferred choice of time Reviewed on: 5th September 2023

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