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Policy Expert : Car insurance reviews

Name: Car insurance
Rating: 4.82 (5025 reviews)

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4.82

Based on 5,025 reviews, last reviewed 3rd Nov 2025

No new 5 star reviews

in the past 90 days

100% decrease in 1 star reviews

in the past 90 days

89%

Latest highest rating:

4

Setting up policy and getting renewal through very e... Setting up policy and getting renewal through very easy. Never had to claim and that will be the only useful review for an insurance company! Reviewed on: 7th September 2025

Latest lowest rating:

1

Terrible experience please stay away Terrible experience – please stay away! I had one of the worst experiences ever with this insurance company. My car broke down on the motorway while ... Read more Reviewed on: 3rd November 2025

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About this product

Policy Expert car insurance comes in three levels of cover: Bronze, Silver and Gold.

Policy Expert car insurance has an uninsured driver promise with no excess to pay and protected no claims. There’s also a range of flexible add-ons and an online portal where you can manage your car insurance 24/7.

Policy Expert car insurance reviews help you find out what it’s really like to be a customer. If you’ve used Policy Expert before, you can also leave a review and share your experience.

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Policy Expert Car insurance reviews (5025)

Good insurance

I haven’t been with sure thing long, but the website is clear, all the questions I had were easily found in the faq and all policies were promptly emailed to me as soon as I purchased the insurance. So far so good Reviewed on: 3rd July 2019

Service and price

Great customer service and an amazing price Reviewed on: 3rd July 2019

Quick and reasonable

Found this insurance company the cheapest and easiest along with a free dash cam . There portal has been the easiest to use and to spread the cost on installments was the cheapest by far . Reviewed on: 3rd July 2019

Very efficient and fast response

Got to speak to someone very quick and they were extremely efficient in dealing with my claim Reviewed on: 3rd July 2019

From the usual to above!

Sure thing have made my car insurance experience very good again. With easy number plate changes that were instant, with new documents and an easier way to pay admin fees. Reviewed on: 3rd July 2019

Fantastic service, products and price

Really cannot daily Sure Thing as a broker, they were the cheapest and we added products that would make all our insurance that much better and added peace of mind if anything was to happen. We’ve used them before and can honestly say that they’re a company you can trust. Reviewed on: 3rd July 2019

Excellent company easily contacted

Brilliant and straight forward experience quick replies to emails very good customer service would definitely recommend to family and friends Reviewed on: 3rd July 2019

Excellent service

Apart from a hiccup taking 2 lots of money out my account at the start everything else has been perfect, the call centre team corrected the mistake and it was back in my account in 5 days Reviewed on: 3rd July 2019

brilliant company

Lovely and helpful staff. Efficient service.. Really easy to use and understand website and online portal Reviewed on: 3rd July 2019

I'm a new customer so far so good

As a new customer to sure thing hopefully the future's bright Reviewed on: 3rd July 2019

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