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Policy Expert : Car insurance reviews

Name: Car insurance
Rating: 4.65 (5028 reviews)

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4.65

Based on 5,028 reviews, last reviewed 4th Aug 2026

No new 5 star reviews

in the past 90 days

300% increase in 1 star reviews

in the past 90 days

89%

Latest highest rating:

4

Setting up policy and getting renewal through very e... Setting up policy and getting renewal through very easy. Never had to claim and that will be the only useful review for an insurance company! Reviewed on: 7th September 2025

Latest lowest rating:

1

Cancels Your Annual Car Insurance And Keeps The Money Cheeky anyway to request additional documents AFTER you've already paid for annual car insurance (never happened with other car insurance companies), ... Read more Reviewed on: 4th August 2026

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About this product

Policy Expert car insurance comes in three levels of cover: Bronze, Silver and Gold.

Policy Expert car insurance has an uninsured driver promise with no excess to pay and protected no claims. There’s also a range of flexible add-ons and an online portal where you can manage your car insurance 24/7.

Policy Expert car insurance reviews help you find out what it’s really like to be a customer. If you’ve used Policy Expert before, you can also leave a review and share your experience.

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Policy Expert Car insurance reviews (5028)

Excellent service

Excellent cover, provided everything I needed and more. Competitive pricing, would definitely recommend! Reviewed on: 3rd July 2019

Great Service

Dealt with claim in double quick time. Courteous and helpful staff. Reviewed on: 3rd July 2019

Great

Loved the dashcam provided. Easy registration and good price too! Reviewed on: 3rd July 2019

Good insurance

I haven’t been with sure thing long, but the website is clear, all the questions I had were easily found in the faq and all policies were promptly emailed to me as soon as I purchased the insurance. So far so good Reviewed on: 3rd July 2019

Service and price

Great customer service and an amazing price Reviewed on: 3rd July 2019

Quick and reasonable

Found this insurance company the cheapest and easiest along with a free dash cam . There portal has been the easiest to use and to spread the cost on installments was the cheapest by far . Reviewed on: 3rd July 2019

Very efficient and fast response

Got to speak to someone very quick and they were extremely efficient in dealing with my claim Reviewed on: 3rd July 2019

From the usual to above!

Sure thing have made my car insurance experience very good again. With easy number plate changes that were instant, with new documents and an easier way to pay admin fees. Reviewed on: 3rd July 2019

Fantastic service, products and price

Really cannot daily Sure Thing as a broker, they were the cheapest and we added products that would make all our insurance that much better and added peace of mind if anything was to happen. We’ve used them before and can honestly say that they’re a company you can trust. Reviewed on: 3rd July 2019

Excellent company easily contacted

Brilliant and straight forward experience quick replies to emails very good customer service would definitely recommend to family and friends Reviewed on: 3rd July 2019

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