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Policy Expert : Car insurance reviews

4.67
Based on 5,027 reviews, last reviewed 29th May 2026
No new 5 star reviews
in the past 90 days
200% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
89%
See only 4 star reviews
9%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
1%

Latest highest rating:

4

Setting up policy and getting renewal through very e... Setting up policy and getting renewal through very easy. Never had to claim and that will be the only useful review for an insurance company! Reviewed on: 7th September 2025
Scott's avatar
Scott

Latest lowest rating:

1

On price comparison site was one price, clicking on... On price comparison site was one price, clicking on buy now price jumped up 120 pounds, hows that happened, no joy from customer service but never exp... Read more Reviewed on: 29th May 2026
phillip f's avatar
phillip f

About this product

Policy Expert car insurance comes in three levels of cover: Bronze, Silver and Gold.

Policy Expert car insurance has an uninsured driver promise with no excess to pay and protected no claims. There’s also a range of flexible add-ons and an online portal where you can manage your car insurance 24/7.

Policy Expert car insurance reviews help you find out what it’s really like to be a customer. If you’ve used Policy Expert before, you can also leave a review and share your experience.

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Policy Expert Car insurance reviews (5027)

Definitely recommend

5
Definitely recommend 5* Reviewed on: 5th September 2023

Great policy & reasonably priced

4
Good value for money even during all the prices increases. Would & have recommended to others. Thank you Reviewed on: 5th September 2023

Competitive and easy

5
Easy process to get quotation and renew policy can't go wrong Reviewed on: 5th September 2023

Marcin

5
Highly recommended , I am very happy with my policy, feel very secured Reviewed on: 5th September 2023

Easy to use

5
All you want from an insurance policy is a good price and somewhere your documents are safe. Reviewed on: 5th September 2023

Highly recommend

5
No issues joining or renewing, competitive price. Reviewed on: 5th September 2023

Car insurance

5
Can't fault policy expert at all Reviewed on: 5th September 2023

Good insurance company

5
Been with policy expert 2 years now and they've been nothing but help and kind whenever i have an issue or problem they go out of their way to help me resolve any problems and take their time helping me great company great service Reviewed on: 5th September 2023

Easy to setup, but watch out for the hidden costs

4
Easy to setup, but couldn't make a simple change online (assigning new numberplate to my existing car). Instead had to make a phone call where they tried to sting me with a charge that wasnt representative of the cost of the actual work and cost involved. They agreed in the end to waive this, but this increasingly widespread practise is unacceptable. Reviewed on: 5th September 2023

Easy peasy lemon squeezey

5
So after being with my previous car insurance they upped my insurance to a ridiculous amount I was wary of changing over as I has been with them for almost 6 years policy expert were fantastic no hassle quick and easy beat my currently price by £20 a month 10/10 service I have more cover than my previous aswell ! Highly reccomend Reviewed on: 5th September 2023

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