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Policy Expert : Car insurance reviews

Name: Car insurance
Rating: 4.85 (5023 reviews)

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4.82

Based on 5,023 reviews, last reviewed 7th Sep 2025

100% increase in 5 star reviews

in the past 90 days

100% decrease in 1 star reviews

in the past 90 days

89%

Latest highest rating:

4

Setting up policy and getting renewal through very e... Setting up policy and getting renewal through very easy. Never had to claim and that will be the only useful review for an insurance company! Reviewed on: 7th September 2025

Latest lowest rating:

1

My insurance was on a annual rollover in that i was... My insurance was on a annual rollover in that i was informed that my insurance would be renewed automatic , to which i emailed back to proceed, howeve... Read more Reviewed on: 9th April 2025

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About this product

Policy Expert car insurance comes in three levels of cover: Bronze, Silver and Gold.

Policy Expert car insurance has an uninsured driver promise with no excess to pay and protected no claims. There’s also a range of flexible add-ons and an online portal where you can manage your car insurance 24/7.

Policy Expert car insurance reviews help you find out what it’s really like to be a customer. If you’ve used Policy Expert before, you can also leave a review and share your experience.

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Policy Expert Car insurance reviews (5023)

Best deal and good service on the market

From the moment I called, the agents were clear, helpful, friendly and acted with alacrity on all my requests. Going beyond the things I required. (eg) The dash cam was ordered from the local Halfords for pickup. Well Done everyone!! Reviewed on: 2nd August 2017

Mr Stephen Fayle

Fast quote. Excellent value and a paperless exercise to help the environment and save time. My experience July 2017 and when my wife's policy is due for renewal in October 2017, Sure Thing are likely to have another customer. Well done. Reviewed on: 2nd August 2017

Thumbs up

Two thumbs up for sure thing insurance Reviewed on: 2nd August 2017

Brilliant company

Easy to speak to advisors at all times, reasonable prices very happy with the service surevthing has provided Reviewed on: 2nd August 2017

Quick response from Sure Thing

I got a long list of quotes from GoCompare and it didn't take long for me to choose Sure Thing. They offered a range of options, and when I looked at their website I selected the one which suited me best. Once in contact we were able to sort out just what I wanted. The company's reaction was quick, efficient and polite. The next day, I wanted to make a small change and it was a case of no sooner said than done. Just the job! Reviewed on: 2nd August 2017

My recommendation

Have asked everything of you and supplied me with all. Very happy with the service absolutely brilliant Reviewed on: 2nd August 2017

Very pleased

I spoke on the phone with a representative and explained I didn't hear well on the phone. The lady was very understanding and if I asked her to speak slower and to repeat things she did and was very polite. Reviewed on: 2nd August 2017

Very good company to deal with.

Very clear instructions, quick and easy to take out a policy and cheaper than anyone else, would recommend to anyone. Reviewed on: 2nd August 2017

Excellent value

Best online quote I could find.easy to take out Reviewed on: 2nd August 2017

Excellent value!

Online portal so easy to understand and navigate! Reviewed on: 2nd August 2017

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