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Policy Expert : Car insurance reviews

4.67
Based on 5,027 reviews, last reviewed 29th May 2026
No new 5 star reviews
in the past 90 days
200% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
89%
See only 4 star reviews
9%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
1%

Latest highest rating:

4

Setting up policy and getting renewal through very e... Setting up policy and getting renewal through very easy. Never had to claim and that will be the only useful review for an insurance company! Reviewed on: 7th September 2025
Scott's avatar
Scott

Latest lowest rating:

1

On price comparison site was one price, clicking on... On price comparison site was one price, clicking on buy now price jumped up 120 pounds, hows that happened, no joy from customer service but never exp... Read more Reviewed on: 29th May 2026
phillip f's avatar
phillip f

About this product

Policy Expert car insurance comes in three levels of cover: Bronze, Silver and Gold.

Policy Expert car insurance has an uninsured driver promise with no excess to pay and protected no claims. There’s also a range of flexible add-ons and an online portal where you can manage your car insurance 24/7.

Policy Expert car insurance reviews help you find out what it’s really like to be a customer. If you’ve used Policy Expert before, you can also leave a review and share your experience.

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Policy Expert Car insurance reviews (5027)

Quick and easy

5
Phoned up to discuss my renewal premium and got a discount. The process was quick and easy. Reviewed on: 24th August 2023

Used for years

5
Used policy expert on and off for a few years. When they come up in the top cheapest on comparison sites, I don't hesitate to choose them as customer service is good Reviewed on: 24th August 2023

Car insurance

5
Excellent service and excellent product easy to use website great value Reviewed on: 24th August 2023

Best prices and easy to renew

5
Have been with policy expert a while now and always find everything transparent and easy to understand. Always really competitive Reviewed on: 24th August 2023

Pricing

5
The price was recommendable over the past two years fuel bills and energy bills have got higher but my insurance for my car and my usage I will say was what enticed me to continue based on price and what they offer. Reviewed on: 24th August 2023

Very happy

5
I have both my car and home insurance with Policy Expert. Easy to use, and my claim was dealt with swiftly and easily Reviewed on: 24th August 2023

Great service

5
Very good customer service, always try to get you a cheaper price Reviewed on: 24th August 2023

Affordable quality

5
Ideally I would have no strong opinions on my insurance because nothing would go wrong! But when I hit a huge pothole and my tyre exploded, I was thrilled with how easy it was to use the included breakdown cover. Knowing how good that is gives me peace of mind, and at one of the most affordable prices on the market. Reviewed on: 24th August 2023

Car insurance

5
Highly recommended policy expert very helpful and easy to apply online and when contacting by online or telephone fast and efficient response Reviewed on: 24th August 2023

Quick and easy

5
Online experience was quick and easy and very simple website to navigate Reviewed on: 24th August 2023

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