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Policy Expert : Car insurance reviews

Name: Car insurance
Rating: 4.64 (5028 reviews)

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4.64

Based on 5,028 reviews, last reviewed 4th Aug 2026

No new 5 star reviews

in the past 90 days

300% increase in 1 star reviews

in the past 90 days

89%

Latest highest rating:

4

Setting up policy and getting renewal through very e... Setting up policy and getting renewal through very easy. Never had to claim and that will be the only useful review for an insurance company! Reviewed on: 7th September 2025

Latest lowest rating:

1

Cancels Your Annual Car Insurance And Keeps The Money Cheeky anyway to request additional documents AFTER you've already paid for annual car insurance (never happened with other car insurance companies), ... Read more Reviewed on: 4th August 2026

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About this product

Policy Expert car insurance comes in three levels of cover: Bronze, Silver and Gold.

Policy Expert car insurance has an uninsured driver promise with no excess to pay and protected no claims. There’s also a range of flexible add-ons and an online portal where you can manage your car insurance 24/7.

Policy Expert car insurance reviews help you find out what it’s really like to be a customer. If you’ve used Policy Expert before, you can also leave a review and share your experience.

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Policy Expert Car insurance reviews (5028)

Great customer service

When my car was stolen, the process of making a claim and being paid out was all very smooth. Excellent customer service and quick communication, I’ll definitely be staying with Policy Expert Reviewed on: 24th August 2023

Hassle Free

Hassle free to renew my insurance, cheapest price when compared to others, however has increased significantly since last year, hence reluctant to give 5 stars. Reviewed on: 24th August 2023

Simple and effective car insurnace

really easy sign up process, good customer services and communication Reviewed on: 24th August 2023

great cover for best price!

So quick and East to get insurance, the best price with the best cover, any questions chat online answer straight away. So easy! Great company. Reviewed on: 24th August 2023

Very good service

Very good, budget friendly and good service Reviewed on: 24th August 2023

Insurance

Over all good value for money Was dissatisfied when I had to pay over £50 pounds more just to change my address Reviewed on: 24th August 2023

Best ever company , no issues

Anytime and day , straight answer and not much hassle Reviewed on: 24th August 2023

Trouble free insurance

I am been very impressed with the level of cover and the price I was quoted. Excellent service all round, gives you complete piece of mind.Would definitely recommend policy expert to anyone!!!! Reviewed on: 24th August 2023

Fast and affordable

Always the best quote , really easy to make changes via the app and very friendly staff to date Reviewed on: 24th August 2023

Car insurance

Excellent service very polite staff Reviewed on: 24th August 2023

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