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Policy Expert : Car insurance reviews

4.67
Based on 5,027 reviews, last reviewed 29th May 2026
No new 5 star reviews
in the past 90 days
200% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
89%
See only 4 star reviews
9%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
1%

Latest highest rating:

4

Setting up policy and getting renewal through very e... Setting up policy and getting renewal through very easy. Never had to claim and that will be the only useful review for an insurance company! Reviewed on: 7th September 2025
Scott's avatar
Scott

Latest lowest rating:

1

On price comparison site was one price, clicking on... On price comparison site was one price, clicking on buy now price jumped up 120 pounds, hows that happened, no joy from customer service but never exp... Read more Reviewed on: 29th May 2026
phillip f's avatar
phillip f

About this product

Policy Expert car insurance comes in three levels of cover: Bronze, Silver and Gold.

Policy Expert car insurance has an uninsured driver promise with no excess to pay and protected no claims. There’s also a range of flexible add-ons and an online portal where you can manage your car insurance 24/7.

Policy Expert car insurance reviews help you find out what it’s really like to be a customer. If you’ve used Policy Expert before, you can also leave a review and share your experience.

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Policy Expert Car insurance reviews (5027)

Great service and price

5
Their price is the best on the market and cover everything you need. The added bonus’ of Referal discount is also great! Reviewed on: 24th August 2023

Good value for money cover

5
5***** Good customer service. Good value for money. Would definitely recommend. Reviewed on: 24th August 2023

Saved me £100s

5
Saved me a couple of hundred by contacting me directly, very happy. Reviewed on: 24th August 2023

Fair deal

5
good value for money , easy for customers, also simple processes Reviewed on: 24th August 2023

Good value, great service

5
I have insured my car for 2 years now. Good value policy.Great customer service. Reviewed on: 24th August 2023

So quick and easy

5
Really straightforward and quick to get the policy set up and ready to go. Renewal a piece of cake. All info is really clear and concise and easy to understand. Great communication. Overall - excellent. Reviewed on: 24th August 2023

Can't wait to get a new insurance

1
I got put under investigation for having a mank voice 13 years of insurance and it's never happened intill I join policy export all you won't is more money from me 13 years no claims I've never made u pay out but u won't more of me nar il pass as soon as a new insurance pops up I'm gone Reviewed on: 24th August 2023

Overall easy and straightforward to insure the car.

4
First time I have insured my car with policy expert. It was easy and hassle free. Would definitely recommend. Reviewed on: 24th August 2023

Great Company

5
As a new customer I can't fault the customer services. My queries have been dealt with very promptly. Not had an accident so cannot comment on that. Extremely satisfied customer Reviewed on: 24th August 2023

Great customer service

5
When my car was stolen, the process of making a claim and being paid out was all very smooth. Excellent customer service and quick communication, I’ll definitely be staying with Policy Expert Reviewed on: 24th August 2023

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