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Policy Expert : Car insurance reviews

4.64
Based on 5,028 reviews, last reviewed 4th Aug 2026
No new 5 star reviews
in the past 90 days
300% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
89%
See only 4 star reviews
9%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
1%

Latest highest rating:

4

Setting up policy and getting renewal through very e... Setting up policy and getting renewal through very easy. Never had to claim and that will be the only useful review for an insurance company! Reviewed on: 7th September 2025
Scott's avatar
Scott

Latest lowest rating:

1

Cancels Your Annual Car Insurance And Keeps The Money Cheeky anyway to request additional documents AFTER you've already paid for annual car insurance (never happened with other car insurance companies), ... Read more Reviewed on: 4th August 2026
Ioana Pavel's avatar
Ioana Pavel

About this product

Policy Expert car insurance comes in three levels of cover: Bronze, Silver and Gold.

Policy Expert car insurance has an uninsured driver promise with no excess to pay and protected no claims. There’s also a range of flexible add-ons and an online portal where you can manage your car insurance 24/7.

Policy Expert car insurance reviews help you find out what it’s really like to be a customer. If you’ve used Policy Expert before, you can also leave a review and share your experience.

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Policy Expert Car insurance reviews (5028)

Very professional

5
My 1st time using Policy Expert. Very polite and helpful. They explained everything to me in a very polite and understanding manner. I will definitely continue to use Policy Expert again. Reviewed on: 24th August 2023

Great service and price

5
Their price is the best on the market and cover everything you need. The added bonus’ of Referal discount is also great! Reviewed on: 24th August 2023

Good value for money cover

5
5***** Good customer service. Good value for money. Would definitely recommend. Reviewed on: 24th August 2023

Saved me £100s

5
Saved me a couple of hundred by contacting me directly, very happy. Reviewed on: 24th August 2023

Fair deal

5
good value for money , easy for customers, also simple processes Reviewed on: 24th August 2023

Good value, great service

5
I have insured my car for 2 years now. Good value policy.Great customer service. Reviewed on: 24th August 2023

So quick and easy

5
Really straightforward and quick to get the policy set up and ready to go. Renewal a piece of cake. All info is really clear and concise and easy to understand. Great communication. Overall - excellent. Reviewed on: 24th August 2023

Can't wait to get a new insurance

1
I got put under investigation for having a mank voice 13 years of insurance and it's never happened intill I join policy export all you won't is more money from me 13 years no claims I've never made u pay out but u won't more of me nar il pass as soon as a new insurance pops up I'm gone Reviewed on: 24th August 2023

Overall easy and straightforward to insure the car.

4
First time I have insured my car with policy expert. It was easy and hassle free. Would definitely recommend. Reviewed on: 24th August 2023

Great Company

5
As a new customer I can't fault the customer services. My queries have been dealt with very promptly. Not had an accident so cannot comment on that. Extremely satisfied customer Reviewed on: 24th August 2023

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