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Policy Expert : Car insurance reviews

Name: Car insurance
Rating: 4.64 (5028 reviews)

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4.64

Based on 5,028 reviews, last reviewed 4th Aug 2026

No new 5 star reviews

in the past 90 days

300% increase in 1 star reviews

in the past 90 days

89%

Latest highest rating:

4

Setting up policy and getting renewal through very e... Setting up policy and getting renewal through very easy. Never had to claim and that will be the only useful review for an insurance company! Reviewed on: 7th September 2025

Latest lowest rating:

1

Cancels Your Annual Car Insurance And Keeps The Money Cheeky anyway to request additional documents AFTER you've already paid for annual car insurance (never happened with other car insurance companies), ... Read more Reviewed on: 4th August 2026

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About this product

Policy Expert car insurance comes in three levels of cover: Bronze, Silver and Gold.

Policy Expert car insurance has an uninsured driver promise with no excess to pay and protected no claims. There’s also a range of flexible add-ons and an online portal where you can manage your car insurance 24/7.

Policy Expert car insurance reviews help you find out what it’s really like to be a customer. If you’ve used Policy Expert before, you can also leave a review and share your experience.

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Policy Expert Car insurance reviews (5028)

Excellent

Fantastic and efficient service, and lots of extras as standard, not costing you extra on top of your premium. Managed to save over £400 by switching to Policy Expert Reviewed on: 24th August 2023

Fast simple and easy!

Let’s face it when it comes to life admin we don’t want to be faced with obstacles and long winded challenges Using Policy Expert has been a dream fast simple and easy to use the process has been simple and efficient allowing me to relax knowing my insurance policy is under control Reviewed on: 24th August 2023

Car insurance

Very competitive prices and total professionalism whenever dealt with any member of staff. Reviewed on: 24th August 2023

Brilliant car insurance

Quick and easy to set up and easy to manage. Great price! Reviewed on: 24th August 2023

Great

Never had to make a claim yet Reviewed on: 24th August 2023

Absolutely great

I am very happy with policy I have with policy expert.easy online no hassle company I love them. Reviewed on: 24th August 2023

Straight forward, no hassle, covers what I need

It’s been so easy to contact them when I’ve had questions etc and good to have the cover I need, including breakdown Reviewed on: 24th August 2023

Incredible service

Brilliant helpful staff. Fast service (on a Sunday) car picked up and courtesy car received within 3 hours from first call. Was called back several times over following week to update me on progress. Paid up within 10 days. I would highly recommend this company, so refreshing to get exemplary customer service. Reviewed on: 24th August 2023

Fantastic customer service

The lady I dealt with for my renewal could not have been nicer. She went out of her way to help me, and was so friendly. She definitely put my mind at ease and made me feel like a valued customer. Reviewed on: 24th August 2023

Great service!

Excellent service, quick and efficient. Reviewed on: 24th August 2023

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