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Policy Expert : Car insurance reviews

4.82
Based on 5,024 reviews, last reviewed 10th Oct 2025
100% increase in 5 star reviews
in the past 90 days
100% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
89%
See only 4 star reviews
9%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
1%

Latest highest rating:

4

Setting up policy and getting renewal through very e... Setting up policy and getting renewal through very easy. Never had to claim and that will be the only useful review for an insurance company! Reviewed on: 7th September 2025
Scott's avatar
Scott

Latest lowest rating:

1

Run away from this company. Run away from this company. I was paying my direct debit as agreed to pay monthly. 3 months later I had to sale my van due to an electrical issue and ... Read more Reviewed on: 10th October 2025
Laura 's avatar
Laura

About this product

Policy Expert car insurance comes in three levels of cover: Bronze, Silver and Gold.

Policy Expert car insurance has an uninsured driver promise with no excess to pay and protected no claims. There’s also a range of flexible add-ons and an online portal where you can manage your car insurance 24/7.

Policy Expert car insurance reviews help you find out what it’s really like to be a customer. If you’ve used Policy Expert before, you can also leave a review and share your experience.

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Policy Expert Car insurance reviews (5024)

Great

5
Never had to make a claim yet Reviewed on: 24th August 2023

Absolutely great

5
I am very happy with policy I have with policy expert.easy online no hassle company I love them. Reviewed on: 24th August 2023

Straight forward, no hassle, covers what I need

5
It’s been so easy to contact them when I’ve had questions etc and good to have the cover I need, including breakdown Reviewed on: 24th August 2023

Incredible service

5
Brilliant helpful staff. Fast service (on a Sunday) car picked up and courtesy car received within 3 hours from first call. Was called back several times over following week to update me on progress. Paid up within 10 days. I would highly recommend this company, so refreshing to get exemplary customer service. Reviewed on: 24th August 2023

Fantastic customer service

5
The lady I dealt with for my renewal could not have been nicer. She went out of her way to help me, and was so friendly. She definitely put my mind at ease and made me feel like a valued customer. Reviewed on: 24th August 2023

Great service!

5
Excellent service, quick and efficient. Reviewed on: 24th August 2023

Very professional

5
My 1st time using Policy Expert. Very polite and helpful. They explained everything to me in a very polite and understanding manner. I will definitely continue to use Policy Expert again. Reviewed on: 24th August 2023

Great service and price

5
Their price is the best on the market and cover everything you need. The added bonus’ of Referal discount is also great! Reviewed on: 24th August 2023

Good value for money cover

5
5***** Good customer service. Good value for money. Would definitely recommend. Reviewed on: 24th August 2023

Saved me £100s

5
Saved me a couple of hundred by contacting me directly, very happy. Reviewed on: 24th August 2023

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