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Policy Expert : Home insurance reviews

Name: Home insurance
Rating: 4.75 (9138 reviews)

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4.75

Based on 9,138 reviews, last reviewed 17th Jul 2026

300% increase in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

84%

14%

Latest highest rating:

5

Great Value Great Customer service. Always renew with Policy Expert as they normally can give me a cheaper quote. Great value for money Reviewed on: 17th July 2026

Latest lowest rating:

1

Don't expect to be able to claim on your insurance Last week, I had to use an emergency locksmith to get into our home. My key and my partner's key both simply did not unlock the door. Something turned... Read more Reviewed on: 12th May 2025

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About this product

Policy Expert home insurance policies are available in three levels of cover – bronze, silver and gold.

You can get a quote and manage your Policy Expert home insurance policy online. Policy wording has been reviewed by the Plain English Campaign, who champion policies that are crystal clear.

Policy Expert home insurance reviews help you find out what it’s really like to be a customer. If you’ve used Policy Expert before, you can also leave a review and share your experience.

Policy Expert Home insurance reviews (9138)

Review of the Policy Expert, Home insurance:

Great, friendly staff

Great, friendly staff and user friendly website, easy to use. Best price which was very important to us with all the features that I needed. Reviewed on: 2nd August 2024

Amazing cover at such an affordable price!

Amazing cover at such an affordable price!! I'm impressed with level the level of cover offered for the small price I pay every month. The polices are upfront, honest and transparent with any potential fees. I'm grateful to have found the Policy Expert as I feel I'm in not only safe hands but also reliable ones. Reviewed on: 2nd August 2024

policy expert happy customer...

I'm policy expert customer for several years and not regretting. Easy going company with really reasonable price and service. Reviewed on: 2nd August 2024

Simple and transparent

Was clear and simple to set up, and I do not get any unwanted communications! Reviewed on: 2nd August 2024

Had 2 insurance by mistake Good of customer service...

Had 2 insurance by mistake Good of customer service agent to refund one of them Reviewed on: 2nd August 2024

Excellent policy

The website was easy to navigate and the policy options were excellent and met my needs. Reviewed on: 2nd August 2024

Easy online system which made it easy to set up my p...

Easy online system which made it easy to set up my policy Reviewed on: 2nd August 2024

Easy to set up

No claims, but setting up the insurance was easy and straightforward. Reviewed on: 2nd August 2024

Excellent.

Excellent. Love the online portal. Reviewed on: 2nd August 2024

Very helpful excellent service.

Very helpful excellent service. Very good value for for money Reviewed on: 2nd August 2024

Good value, good and quick service

Good value, good and quick service Reviewed on: 2nd August 2024

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