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Policy Expert : Home insurance reviews

Name: Home insurance
Rating: 4.72 (9156 reviews)

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4.72

Based on 9,156 reviews, last reviewed 17th Sep 2026

700% increase in 5 star reviews

in the past 90 days

100% increase in 1 star reviews

in the past 90 days

84%

14%

Latest highest rating:

5

Smooth and proffesional operation. Smooth and proffesional operation. My house got flooded by bursed water pipe. Policy Expert sent a crew to remove flooded flooring, instaled industria... Read more Reviewed on: 5th September 2026

Latest lowest rating:

1

Terrible service at renewal, claims experience poor Our policy premium almost doubled at renewal. Got quotes elsewhere at a better price. They took renewal payment much earlier than expected, while we w... Read more Reviewed on: 17th September 2026

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About this product

Policy Expert home insurance policies are available in three levels of cover – bronze, silver and gold.

You can get a quote and manage your Policy Expert home insurance policy online. Policy wording has been reviewed by the Plain English Campaign, who champion policies that are crystal clear.

Policy Expert home insurance reviews help you find out what it’s really like to be a customer. If you’ve used Policy Expert before, you can also leave a review and share your experience.

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Policy Expert Home insurance reviews (9156)

They were the least expensive provider of a decent q...

They were the least expensive provider of a decent quality. Haven’t had any need to call them yet though the excess is offputting Reviewed on: 2nd August 2024

Brilliant service, low cost, happy with overall insu...

Brilliant service, low cost, happy with overall insurance and service Reviewed on: 2nd August 2024

Staff very helpful, good value good cover

Staff very helpful, good value good cover Reviewed on: 2nd August 2024

No claim

Hard to as not had to make a claim. Reviewed on: 2nd August 2024

Excellent.

Excellent product at an affordable price. Reviewed on: 2nd August 2024

Changing to Policy Expert

I have had the same home insurance provider for years but was getting fed up with the price always going up, so I did an online search and found policy expert. Their policy had more benefits than my previous policy and was also cheaper so it was a no brainer on changing to them. Everything went smoothly with the change over and I am happy I changed. Paid for the insurance in 1 payment rather than over 12 months. Found the whole experience very easy and would recommend it to others. Reviewed on: 2nd August 2024

Excellent Home Insurance provider!

Excellent Home Insurance provider, everything is online so it's quick and convenient. Customer Service has been excellent. Reviewed on: 2nd August 2024

A very efficient personable company always keeping c...

A very efficient personable company always keeping clients updated, thank you Reviewed on: 2nd August 2024

Great service

I only have locks n key cover but great service at each connection. Reviewed on: 2nd August 2024

Quick and easy application for a new policy, good va...

Quick and easy application for a new policy, good value for money Reviewed on: 2nd August 2024

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