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Policy Expert : Home insurance reviews

Name: Home insurance
Rating: 4.731494607347574301 (9137 reviews)

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4.73

Based on 9,137 reviews, last reviewed 11th Jun 2026

200% increase in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

84%

14%

Latest highest rating:

5

Good communications and clear documents Well communicated and clear documents Reviewed on: 11th June 2026

Latest lowest rating:

1

Don't expect to be able to claim on your insurance Last week, I had to use an emergency locksmith to get into our home. My key and my partner's key both simply did not unlock the door. Something turned... Read more Reviewed on: 12th May 2025

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About this product

Policy Expert home insurance policies are available in three levels of cover – bronze, silver and gold.

You can get a quote and manage your Policy Expert home insurance policy online. Policy wording has been reviewed by the Plain English Campaign, who champion policies that are crystal clear.

Policy Expert home insurance reviews help you find out what it’s really like to be a customer. If you’ve used Policy Expert before, you can also leave a review and share your experience.

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Policy Expert Home insurance reviews (9137)

New customer.

This is my first time of insuring with Policy Expert and so far I have had no need to contact them for any reason. Setting up the policy was easy and the cost was significantly below my previous provider. Reviewed on: 2nd August 2024

The website was easy to navigate.

The website was easy to navigate and is self explanatory. Like most insurers, when you add the essential add-ons the price increases however, like any policy you require then it has to meet my needs and this was one did. Documents were sent via email promptly. Couldn't really fault it. Reviewed on: 2nd August 2024

I think policy experts providing Good service.

I think policy experts providing Good service. Reviewed on: 2nd August 2024

Always been easy.

Always been easy. Only had to use their customer service when setting up but was no hassle. Reviewed on: 2nd August 2024

Fast and friendly service!

Fast and friendly service and a great product Reviewed on: 2nd August 2024

Since setting up my policy I have received relevant...

Since setting up my policy I have received relevant communications regarding my cover the information is easy to understand and digest. I definitely get just the right amount. Reviewed on: 2nd August 2024

I've had no problems at all, everything was very eas...

I've had no problems at all, everything was very easy to set up. Reviewed on: 2nd August 2024

Amazing cover at such an affordable price!

Amazing cover at such an affordable price!! I'm impressed with level the level of cover offered for the small price I pay every month. The polices are upfront, honest and transparent with any potential fees. I'm grateful to have found the Policy Expert as I feel I'm in not only safe hands but also reliable ones. Reviewed on: 2nd August 2024

policy expert happy customer...

I'm policy expert customer for several years and not regretting. Easy going company with really reasonable price and service. Reviewed on: 2nd August 2024

Simple and transparent

Was clear and simple to set up, and I do not get any unwanted communications! Reviewed on: 2nd August 2024

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