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Policy Expert : Home insurance reviews

Name: Home insurance
Rating: 4.72 (9156 reviews)

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4.72

Based on 9,156 reviews, last reviewed 17th Sep 2026

700% increase in 5 star reviews

in the past 90 days

100% increase in 1 star reviews

in the past 90 days

84%

14%

Latest highest rating:

5

Smooth and proffesional operation. Smooth and proffesional operation. My house got flooded by bursed water pipe. Policy Expert sent a crew to remove flooded flooring, instaled industria... Read more Reviewed on: 5th September 2026

Latest lowest rating:

1

Terrible service at renewal, claims experience poor Our policy premium almost doubled at renewal. Got quotes elsewhere at a better price. They took renewal payment much earlier than expected, while we w... Read more Reviewed on: 17th September 2026

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About this product

Policy Expert home insurance policies are available in three levels of cover – bronze, silver and gold.

You can get a quote and manage your Policy Expert home insurance policy online. Policy wording has been reviewed by the Plain English Campaign, who champion policies that are crystal clear.

Policy Expert home insurance reviews help you find out what it’s really like to be a customer. If you’ve used Policy Expert before, you can also leave a review and share your experience.

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Policy Expert Home insurance reviews (9156)

Everything was easy and good value for money.

Everything was easy and good value for money. Reviewed on: 2nd August 2024

Great service

Easy to understand and set up. Fab value for money Reviewed on: 2nd August 2024

Easy info- cautiously hopeful

I came to policy expert with a cash back offer from Top Cashback, I haven’t received my cashback despite it being over 2 months since it was due (nearly 5 since my purchase) otherwise policy info east to read and find and customer service seems easy to access so cautiously optimistic and hope I won’t get chased out at renewal by an extortionate increase. Reviewed on: 2nd August 2024

So easy to arrange insurance, on line or by phone

So easy to arrange insurance, on line or by phone Reviewed on: 2nd August 2024

Quick and easy to set up policy.

Quick and easy to set up policy and very good premium for the cost. Reviewed on: 2nd August 2024

Straight forward and competitive.

Straight forward and competitive. Easy application and online access. Reviewed on: 2nd August 2024

Compatible price, great cover included.

Compatible price, great cover included. Reviewed on: 2nd August 2024

Easy to set up.

Easy to set up. Clear explanation of my responsibility Reviewed on: 2nd August 2024

All information required about my policy is easily a...

All information required about my policy is easily accessible on the website. Reviewed on: 2nd August 2024

Thankfully we’ve not needed to call them yet to make...

Thankfully we’ve not needed to call them yet to make a claim however it was easy enough to set up an policy online. It’s not too expensive Reviewed on: 2nd August 2024

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