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Policy Expert : Home insurance reviews

Name: Home insurance
Rating: 4.75 (9138 reviews)

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4.75

Based on 9,138 reviews, last reviewed 17th Jul 2026

300% increase in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

84%

14%

Latest highest rating:

5

Great Value Great Customer service. Always renew with Policy Expert as they normally can give me a cheaper quote. Great value for money Reviewed on: 17th July 2026

Latest lowest rating:

1

Don't expect to be able to claim on your insurance Last week, I had to use an emergency locksmith to get into our home. My key and my partner's key both simply did not unlock the door. Something turned... Read more Reviewed on: 12th May 2025

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About this product

Policy Expert home insurance policies are available in three levels of cover – bronze, silver and gold.

You can get a quote and manage your Policy Expert home insurance policy online. Policy wording has been reviewed by the Plain English Campaign, who champion policies that are crystal clear.

Policy Expert home insurance reviews help you find out what it’s really like to be a customer. If you’ve used Policy Expert before, you can also leave a review and share your experience.

Policy Expert Home insurance reviews (9138)

Review of the Policy Expert, Home insurance:

Great, friendly staff

Great, friendly staff and user friendly website, easy to use. Best price which was very important to us with all the features that I needed. Reviewed on: 2nd August 2024

Very reasonably priced, easy process to apply.

Very reasonably priced, easy process to apply..Information received was easily understandable and good communication. Reviewed on: 2nd August 2024

Great experience, brilliant deal, can’t fault.

Great experience, brilliant deal, can’t fault. Reviewed on: 2nd August 2024

Easy, quick and great online experience!

Easy, quick and great online experience! Takes the pain out of insurance and the value for money is fantastic compared to other providers. Reviewed on: 2nd August 2024

Excellent product with good service

Very easy to process. Good value Reviewed on: 2nd August 2024

The best price on all compare platforms and really h...

The best price on all compare platforms and really helpful UK customer service Reviewed on: 2nd August 2024

Very good price compared to other Insurance companie...

Very good price compared to other Insurance companies and quick response Reviewed on: 2nd August 2024

Straightforward and fair

Straightforward process, policy well explained. All completed online and best price at the time compared to competitors for the cover I wanted Reviewed on: 2nd August 2024

Very easy to use tool which we used to buy our home...

Very easy to use tool which we used to buy our home insurance. 10/10, would use again! Reviewed on: 2nd August 2024

Very straightforward

Very easy to navigate online and has good quotes Reviewed on: 2nd August 2024

cheapest by far

By far the cheapest policy available with all the coverage needed. Would definitely renew with Policy Expert next year. Reviewed on: 2nd August 2024

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