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Policy Expert : Home insurance reviews

Name: Home insurance
Rating: 4.75 (9138 reviews)

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4.75

Based on 9,138 reviews, last reviewed 17th Jul 2026

300% increase in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

84%

14%

Latest highest rating:

5

Great Value Great Customer service. Always renew with Policy Expert as they normally can give me a cheaper quote. Great value for money Reviewed on: 17th July 2026

Latest lowest rating:

1

Don't expect to be able to claim on your insurance Last week, I had to use an emergency locksmith to get into our home. My key and my partner's key both simply did not unlock the door. Something turned... Read more Reviewed on: 12th May 2025

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About this product

Policy Expert home insurance policies are available in three levels of cover – bronze, silver and gold.

You can get a quote and manage your Policy Expert home insurance policy online. Policy wording has been reviewed by the Plain English Campaign, who champion policies that are crystal clear.

Policy Expert home insurance reviews help you find out what it’s really like to be a customer. If you’ve used Policy Expert before, you can also leave a review and share your experience.

Policy Expert Home insurance reviews (9138)

Review of the Policy Expert, Home insurance:

Great, friendly staff

Great, friendly staff and user friendly website, easy to use. Best price which was very important to us with all the features that I needed. Reviewed on: 2nd August 2024

Very streamlined process and good clear information

Very streamlined process and good clear information Reviewed on: 2nd August 2024

Hassle free experience

Hassle free experience from signing up to customer service. Reviewed on: 2nd August 2024

Quality Service

Simple service, easy to deal with and quality. Reviewed on: 2nd August 2024

Comprehensive, affordable coverage

Our policy is very comprehensive and at an affordable price which is vital during these times of excessive price rises across every sector Reviewed on: 2nd August 2024

All good & straightforward.

All good & straightforward. Clear and careful communication. Reviewed on: 2nd August 2024

Absolute no brainer

Great policy, got more benefits than other providers for less money too, absolute no brainer! Reviewed on: 2nd August 2024

Policy Expert Insurance

Everything about setting up my insurance policy was completed very quickly and professionally. I had a very slight problem setting up with regards the direct debit, but this was corrected very swiftly and all is in order now. I would recommend Policy Expert to friends and family. Reviewed on: 2nd August 2024

No problem, easy to set up.

No problem, easy to set up. Clear documents. Great service. No nonsense. Reviewed on: 2nd August 2024

Good price for cover, no claims made so cannot comme...

Good price for cover, no claims made so cannot comment on that side of things Reviewed on: 2nd August 2024

Smooth process, good policy and fair renewal price

Smooth process, good policy and fair renewal price Reviewed on: 2nd August 2024

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