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Policy Expert : Home insurance reviews

Name: Home insurance
Rating: 4.76 (9136 reviews)

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4.76

Based on 9,136 reviews, last reviewed 11th Sep 2025

100% decrease in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

84%

14%

Latest highest rating:

5

I have never had to claim I have never had to claim, but have dealt with them on the phone. Always provide the answers and easy to deal with. I have questioned the renewal char... Read more Reviewed on: 11th September 2025

Latest lowest rating:

1

Don't expect to be able to claim on your insurance Last week, I had to use an emergency locksmith to get into our home. My key and my partner's key both simply did not unlock the door. Something turned... Read more Reviewed on: 12th May 2025

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About this product

Policy Expert home insurance policies are available in three levels of cover – bronze, silver and gold.

You can get a quote and manage your Policy Expert home insurance policy online. Policy wording has been reviewed by the Plain English Campaign, who champion policies that are crystal clear.

Policy Expert home insurance reviews help you find out what it’s really like to be a customer. If you’ve used Policy Expert before, you can also leave a review and share your experience.

Policy Expert Home insurance reviews (9136)

Review of the Policy Expert, Home insurance:

Great, friendly staff

Great, friendly staff and user friendly website, easy to use. Best price which was very important to us with all the features that I needed. Reviewed on: 2nd August 2024

Brilliant product - great price and answered any que...

Brilliant product - great price and answered any questions Reviewed on: 2nd August 2024

Easy to get a quote and excellent value

Easy to get a quote and excellent value Reviewed on: 2nd August 2024

Never needed more then one quick conversation to sor...

Never needed more then one quick conversation to sort any issues out Reviewed on: 2nd August 2024

No issues, good value for money, good incentive to j...

No issues, good value for money, good incentive to join Reviewed on: 2nd August 2024

Friendly staff and it was a quick seamless process

Friendly staff and it was a quick seamless process Reviewed on: 2nd August 2024

Competitive quote and easy to arrange policy.

Competitive quote and easy to arrange policy. Good communication. Reviewed on: 2nd August 2024

Really happy with policy expert

Policy was easy to set up and cheaper than other companies. Reviewed on: 2nd August 2024

Cheap & Simple to set up home insurance

Very simple to set up home insurance and the rate was really competitive. Reviewed on: 2nd August 2024

Simple, easy to use and very reasonable

Simple, easy to use and very reasonable Reviewed on: 2nd August 2024

Contact: smooth and easy.

Thus far, all contacts have been smooth and easy. Reviewed on: 2nd August 2024

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