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Policy Expert : Home insurance reviews

Name: Home insurance
Rating: 4.75 (9138 reviews)

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4.75

Based on 9,138 reviews, last reviewed 17th Jul 2026

300% increase in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

84%

14%

Latest highest rating:

5

Great Value Great Customer service. Always renew with Policy Expert as they normally can give me a cheaper quote. Great value for money Reviewed on: 17th July 2026

Latest lowest rating:

1

Don't expect to be able to claim on your insurance Last week, I had to use an emergency locksmith to get into our home. My key and my partner's key both simply did not unlock the door. Something turned... Read more Reviewed on: 12th May 2025

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About this product

Policy Expert home insurance policies are available in three levels of cover – bronze, silver and gold.

You can get a quote and manage your Policy Expert home insurance policy online. Policy wording has been reviewed by the Plain English Campaign, who champion policies that are crystal clear.

Policy Expert home insurance reviews help you find out what it’s really like to be a customer. If you’ve used Policy Expert before, you can also leave a review and share your experience.

Policy Expert Home insurance reviews (9138)

Review of the Policy Expert, Home insurance:

Great, friendly staff

Great, friendly staff and user friendly website, easy to use. Best price which was very important to us with all the features that I needed. Reviewed on: 2nd August 2024

Easy to use

I swapped to Policy Expert for my home insurance this year. It could not be easier to use them. I am really impressed Reviewed on: 2nd August 2024

Very reasonably priced insurance

Very reasonably priced insurance and happy with the service I’ve had so far. Covers everything we need it to cover and we would definitley renew our policy again with them once our year is up. I like the fact they have lots of policy choices so there is something for everyone. Reviewed on: 2nd August 2024

Great communication and great value.

Great communication and great value. Reviewed on: 2nd August 2024

Good provider and competitive pricing with clear inf...

Good provider and competitive pricing with clear information Reviewed on: 2nd August 2024

Easy process to sign up

I have not yet needed to make a claim, but giving policy expert: home insurance a 5 star so far as signing up was an easy straightforward process, no long drawn out phone calls, I am pleased it was competitive pricing and from a trusted name. This was my first home policy and I feel secure in my choice as there was a lot of access to information and explanation throughout. Reviewed on: 2nd August 2024

Brilliant product - great price and answered any que...

Brilliant product - great price and answered any questions Reviewed on: 2nd August 2024

Easy to get a quote and excellent value

Easy to get a quote and excellent value Reviewed on: 2nd August 2024

Never needed more then one quick conversation to sor...

Never needed more then one quick conversation to sort any issues out Reviewed on: 2nd August 2024

No issues, good value for money, good incentive to j...

No issues, good value for money, good incentive to join Reviewed on: 2nd August 2024

Friendly staff and it was a quick seamless process

Friendly staff and it was a quick seamless process Reviewed on: 2nd August 2024

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