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Policy Expert : Home insurance reviews

Name: Home insurance
Rating: 4.76 (9136 reviews)

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4.76

Based on 9,136 reviews, last reviewed 11th Sep 2025

No new 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

84%

14%

Latest highest rating:

5

I have never had to claim I have never had to claim, but have dealt with them on the phone. Always provide the answers and easy to deal with. I have questioned the renewal char... Read more Reviewed on: 11th September 2025

Latest lowest rating:

1

Don't expect to be able to claim on your insurance Last week, I had to use an emergency locksmith to get into our home. My key and my partner's key both simply did not unlock the door. Something turned... Read more Reviewed on: 12th May 2025

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About this product

Policy Expert home insurance policies are available in three levels of cover – bronze, silver and gold.

You can get a quote and manage your Policy Expert home insurance policy online. Policy wording has been reviewed by the Plain English Campaign, who champion policies that are crystal clear.

Policy Expert home insurance reviews help you find out what it’s really like to be a customer. If you’ve used Policy Expert before, you can also leave a review and share your experience.

Policy Expert Home insurance reviews (9136)

Review of the Policy Expert, Home insurance:

Great, friendly staff

Great, friendly staff and user friendly website, easy to use. Best price which was very important to us with all the features that I needed. Reviewed on: 2nd August 2024

Great service

Quick and easy to deal with - what more could you want! Reviewed on: 30th August 2023

Insurance management made easy!

Using Policy Expert takes the stress out of sourcing good value policies which give you the cover you need. Excellent communication and efficient processing of the policy administration. Highly recommend. Reviewed on: 30th August 2023

Policy Expert... never had a problem

Been with the company 2 years and never had a issue with anything. Happy to be with them Reviewed on: 30th August 2023

Helpfull and reliable

Always notifies me well in advance and no increase for several years Reviewed on: 30th August 2023

Great price and policy cover

Great price and very good cover provided. Reviewed on: 30th August 2023

GREAT VALUE

So simple to fill out the application and the cover is tremendous for the money expended! Can't recommend this Company highly enough! 5*s. Reviewed on: 30th August 2023

Trustworthy and professional

Every interaction I've had so far with Policy Expert has been very positive. They come across as very professional and trustworthy. Reviewed on: 30th August 2023

Home insurance

For the second year now it the cheapest on line . Reviewed on: 30th August 2023

Good service

Always had excellent and quick service. Pleasant staff. Reviewed on: 30th August 2023

Easy to deal with, slick website

I recently changed home insurance provider and dealing with Policy Expert is a breath of fresh air! Reviewed on: 30th August 2023

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