Write a review

Go to business site

Policy Expert : Home insurance reviews

Name: Home insurance
Rating: 4.76 (9136 reviews)

View other Policy Expert products

4.76

Based on 9,136 reviews, last reviewed 11th Sep 2025

100% decrease in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

84%

14%

Latest highest rating:

5

I have never had to claim I have never had to claim, but have dealt with them on the phone. Always provide the answers and easy to deal with. I have questioned the renewal char... Read more Reviewed on: 11th September 2025

Latest lowest rating:

1

Don't expect to be able to claim on your insurance Last week, I had to use an emergency locksmith to get into our home. My key and my partner's key both simply did not unlock the door. Something turned... Read more Reviewed on: 12th May 2025

Read all reviews Write a review

About this product

Policy Expert home insurance policies are available in three levels of cover – bronze, silver and gold.

You can get a quote and manage your Policy Expert home insurance policy online. Policy wording has been reviewed by the Plain English Campaign, who champion policies that are crystal clear.

Policy Expert home insurance reviews help you find out what it’s really like to be a customer. If you’ve used Policy Expert before, you can also leave a review and share your experience.

Review Policy Expert : Home insurance now

Help others make smarter decisions by sharing your own experience.

Write a review

Policy Expert Home insurance reviews (9136)

Mid-Claim

Policy Expert use Trinity Claims as their point-of-contact for claims. The wording is definitely wooly, but that's probably true for most insurance companies. I'm having to do a lot of 'encouraging' to get some the rectification work done, but it's been slow. We'll see how this progresses! Reviewed on: 31st August 2023

Easy to set up

Very easy to swap from another supplier and easy to set up Reviewed on: 31st August 2023

Super Smashing Saving

I searched for the best deal and that suited my little family with the best cover, and i not only found it but was thrilled and thought it was really good value for my money. Couldn't be more happier with PE! Reviewed on: 31st August 2023

Great value great service

Was quick and easy to find right cover Reviewed on: 31st August 2023

Trusted and Reliable

4 years with Policy Expert great Service :) Reviewed on: 31st August 2023

Very efficient no nonsense company

We haven't had the need to make a claim yet but I have too say on the occasions we have needed to contact PE they have always been friendly, professional and very helpful Reviewed on: 31st August 2023

Does what it says on the tin

Not had to claim yet so hopefully they'd pay out, but you never know! Reviewed on: 30th August 2023

Amir Dizdarevic

I didn't have any issue nor concern. Reviewed on: 30th August 2023

Excellent Insurer

Helpful, friendly service Easy to understand paperwork Competitive prices Reviewed on: 30th August 2023

Friendly

I spoke to a friendly chap on the phone who helped me with my query Reviewed on: 30th August 2023

Do you have a different Policy Expert product?

Share your experiences with products to help others make smarter financial decisions and learn more about different products available. Write a review

Alternative products

Landlord Insurance
from RightSure 5.00 from 5 reviews
Home insurance (discontinued)
from 50plus Insurance (inactive company) 5.00 from 1 reviews
Landlords Insurance
from Cover4Insurance 0.00 from 0 reviews

Want to see more from Policy Expert ?

Car insurance
from Policy Expert 4.82 from 5025 reviews

View all products

Join Smart Money People

Keep up to date on ratings of your favourite businesses. Find out about our awards and write new reviews with ease

Create an account

News, guides and insight from our team

View resource hub