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Policy Expert : Home insurance reviews

Name: Home insurance
Rating: 4.72 (9156 reviews)

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4.72

Based on 9,156 reviews, last reviewed 17th Sep 2026

700% increase in 5 star reviews

in the past 90 days

100% increase in 1 star reviews

in the past 90 days

84%

14%

Latest highest rating:

5

Smooth and proffesional operation. Smooth and proffesional operation. My house got flooded by bursed water pipe. Policy Expert sent a crew to remove flooded flooring, instaled industria... Read more Reviewed on: 5th September 2026

Latest lowest rating:

1

Terrible service at renewal, claims experience poor Our policy premium almost doubled at renewal. Got quotes elsewhere at a better price. They took renewal payment much earlier than expected, while we w... Read more Reviewed on: 17th September 2026

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About this product

Policy Expert home insurance policies are available in three levels of cover – bronze, silver and gold.

You can get a quote and manage your Policy Expert home insurance policy online. Policy wording has been reviewed by the Plain English Campaign, who champion policies that are crystal clear.

Policy Expert home insurance reviews help you find out what it’s really like to be a customer. If you’ve used Policy Expert before, you can also leave a review and share your experience.

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Policy Expert Home insurance reviews (9156)

Simple and cost effective

Policy Expert gave me a fair quote and it was really easy to set up and all the information was very clearly set out. Reviewed on: 1st September 2023

Reasonable cost, user friendly

Good customer service and easy to contact when necessary Reviewed on: 1st September 2023

easy to contact

I find Policy Expert easy to contact, I have only made one claim and the process was fairly easy to complete. Reviewed on: 1st September 2023

Excelent experience.

Was never needed to activate the insurance, but the times that I contact the company for informations, I had an excellent support. Also the renews are made simple and with a fair value. I can recommend.! Reviewed on: 1st September 2023

great service excellent value

renewal quote offered the best cover including items as standard that where offered as extras on other company policies. Whilst still being exceptional value. Reviewed on: 1st September 2023

Best price for renewal

Took the option to renew as it was the best price after comparison across the market. Reviewed on: 1st September 2023

Very happy with my policy.

I have automatically renewed my policy being hassle free and a very good quote.. I would recommend Policy Expert. Reviewed on: 1st September 2023

Easy set up, easy app, easy life!

Very happy with the speed of set up for the policy. The app is really slick and user friendly. The customer service has been brilliant so far! Keep up the great work. Reviewed on: 31st August 2023

Straight forward

Have stayed with Policy Expert for a number of years because they have remained competitive. Luckily I've not had to make a claim so I can't comment on the claims process. Reviewed on: 31st August 2023

Home insurance policy

Excellent policy and so easy to sign up to and activate. Reviewed on: 31st August 2023

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