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Policy Expert : Home insurance reviews

Name: Home insurance
Rating: 4.73 (9137 reviews)

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4.73

Based on 9,137 reviews, last reviewed 11th Jun 2026

200% increase in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

84%

14%

Latest highest rating:

5

Good communications and clear documents Well communicated and clear documents Reviewed on: 11th June 2026

Latest lowest rating:

1

Don't expect to be able to claim on your insurance Last week, I had to use an emergency locksmith to get into our home. My key and my partner's key both simply did not unlock the door. Something turned... Read more Reviewed on: 12th May 2025

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About this product

Policy Expert home insurance policies are available in three levels of cover – bronze, silver and gold.

You can get a quote and manage your Policy Expert home insurance policy online. Policy wording has been reviewed by the Plain English Campaign, who champion policies that are crystal clear.

Policy Expert home insurance reviews help you find out what it’s really like to be a customer. If you’ve used Policy Expert before, you can also leave a review and share your experience.

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Policy Expert Home insurance reviews (9137)

Excellent Insurer

Helpful, friendly service Easy to understand paperwork Competitive prices Reviewed on: 30th August 2023

Friendly

I spoke to a friendly chap on the phone who helped me with my query Reviewed on: 30th August 2023

Efficient, polite and competitive

Service so far has been good and speedy and the cost was competitive. Good customer service getting set up. Reviewed on: 30th August 2023

Great service

Quick and easy to deal with - what more could you want! Reviewed on: 30th August 2023

Insurance management made easy!

Using Policy Expert takes the stress out of sourcing good value policies which give you the cover you need. Excellent communication and efficient processing of the policy administration. Highly recommend. Reviewed on: 30th August 2023

Policy Expert... never had a problem

Been with the company 2 years and never had a issue with anything. Happy to be with them Reviewed on: 30th August 2023

Helpfull and reliable

Always notifies me well in advance and no increase for several years Reviewed on: 30th August 2023

Great price and policy cover

Great price and very good cover provided. Reviewed on: 30th August 2023

GREAT VALUE

So simple to fill out the application and the cover is tremendous for the money expended! Can't recommend this Company highly enough! 5*s. Reviewed on: 30th August 2023

Trustworthy and professional

Every interaction I've had so far with Policy Expert has been very positive. They come across as very professional and trustworthy. Reviewed on: 30th August 2023

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